(USA) Manager, Technology Operations

Walmart • Bentonville, AR

1d • Onsite

About The Position

The Manager, Technology Operations leads the planning, execution, and oversight of multiple technology projects aligned with strategic objectives. This role ensures effective program management, risk mitigation, and financial governance while fostering collaboration across cross-functional teams. The manager drives operational excellence by monitoring progress, managing resources, and maintaining stakeholder communications. With a focus on continuous improvement and accountability, this position supports technology initiatives that enhance business performance and operational efficiency within a complex and dynamic environment. The Release Management team at Walmart Data Ventures ensures seamless delivery of high-quality product releases across critical data platforms. They manage the Product Development Lifecycle by driving governance, operational excellence, and consistent cadence across initiatives. Focused on modernization, the team leverages automation, AI, and scalable frameworks aligned with strategic planning and customer-facing documentation. Collaborating cross-functionally, they build strong relationships and uphold accountability to achieve business objectives. Committed to continuous improvement and innovation, this team supports Walmart’s dedication to delivering value and excellence in release management and execution.

Requirements

• Proven expertise in program and project management, including planning, estimation, monitoring, and control of medium to high-complexity technology initiatives.
• Deep technical fluency across devops, automation, and observability tooling, with the hands-on aptitude to evaluate, prototype, and integrate emerging technologies (including AI-native capabilities) that raise the ceiling on release quality.
• Excellent stakeholder communication and influencing abilities to build consensus and present data-driven recommendations.
• Solid understanding of IT infrastructure, technology strategy, and operational business priorities.
• Experience in risk assessment, mitigation, and governance to ensure successful project delivery.
• Ability to provide constructive feedback and foster accountability within teams.
• Proficiency in data analysis to support decision-making and continuous improvement.
• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Define and manage goals, deliverables, and schedules for multiple technology projects aligned with strategic objectives.
• Assess resources, identify risks, and implement mitigation strategies to ensure successful project completion.
• Monitor project progress, lead coordination meetings, and take corrective actions to maintain program health.
• Drive continuous improvement through data, tooling, and disciplined iteration.
• Build stakeholder consensus by communicating clearly, presenting data-driven recommendations, and fostering collaboration.
• Manage technology-related process updates and support business operations by aligning projects with organizational priorities.
• Provide leadership, mentorship, and development opportunities to team members while ensuring compliance with company policies.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager