Manager, Technical Resilience Strategy

Regions Bank•Nashville, TN

1d•$140,568 - $175,730•Onsite

About The Position

The Manager, Technical Resilience Strategy is a dual-accountability role within Regions’ Enterprise Resilience function. The position directly manages the Technical Resilience (ITDR) and Vendor Resilience pillars, overseeing technology disaster recovery capabilities, technology recovery planning, resilience testing for critical systems, vendor continuity validation, and remediation of resilience gaps. It also has an enterprise-wide mandate to advance strategic alignment of the operational resilience model across Business Service Resilience, Technical Resilience, Crisis Management, and Vendor activities. Reporting directly to the Head of Enterprise Resilience, the manager serves as that leader’s primary strategic partner in translating the enterprise resilience vision into a consistent, integrated operating model. The role works across functions to align frameworks, risk metrics, assumptions, timelines, and severity definitions, and to strengthen risk management, compliance, and cybersecurity. The position is intended to be onsite now or in the near future, with regular work hours that include full days in the office three or more days per week. The manager sets the work schedule and in-office expectations. Available locations are Birmingham, Alabama; Atlanta, Georgia; Nashville, Tennessee; or Charlotte, North Carolina. The listed location is Riverchase Operations Center in Hoover, Alabama. Relocation assistance and work visa sponsorship are not available. This is a full-time, incentive-eligible position and is exempt from timekeeping requirements under the Fair Labor Standards Act, so it is not eligible for overtime pay.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field and eight years of hands-on Business Continuity and/or Information Technology Disaster Recovery experience; or a high school diploma or GED and twelve years of such experience.
Familiarity with Governance, Risk and Compliance as it applies to business continuity and disaster recovery planning.
Financial services or banking industry experience.
Ability to develop and maintain relationships with employees at all levels.
Ability to think strategically and drive tactical execution.
Ability to understand and apply disaster recovery concepts to mainframe and distributed environments.
Ability to work effectively as a member of a cross-functional team.
Influencing skills and ability to drive the business continuity and disaster recovery agenda.
Knowledge and experience performing assessments aligned with best practices.
Knowledge of DRII, BCI, or other business continuity and disaster recovery frameworks.
Strong leadership skills and a track record of team building.
Strong analytical, critical thinking, problem-resolution, and decision-making skills.
Strong documentation skills, including creating detailed, well-organized risk assessment summaries that stakeholders can understand.
Strong presentation, interpersonal, written, and verbal communication skills.
Understanding of and ability to interpret applicable rules, regulations, and industry guidance.
The additional role description states a preference for five or more years in operational resilience, business continuity, IT disaster recovery, or related risk/technology fields, including two or more years of people management experience.
Applicants must currently be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior leadership, supervisory, or management experience.
Business continuity, disaster recovery, risk, or audit certifications, such as ABCP, CBCP, CISA, CRISC, or MBCP.
Experience with business continuity planning framework components, including business resumption, crisis management, incident response, disaster recovery, plan exercising and testing, and conducting business impact analyses.
Experience performing business continuity audits.
Experience managing and coordinating the response to a major unplanned disruptive event requiring activation of business continuity, disaster recovery, incident, or crisis management plans.
Working knowledge of operational resilience frameworks and standards, such as ISO 22301, DRII/BCI Professional Practices, and relevant regulatory operational resilience expectations.
Relevant certification such as MBCI, CBCP, CBCI, or equivalent; technology certifications such as CISSP are a plus.
Strong executive communication skills and experience presenting to senior leadership, audit, or regulators.

Responsibilities

Manage and develop the Technical Resilience team, including setting priorities, workload, and career growth plans.
Own the technology resilience program, including recovery plans, RTO/RPO validation, failover and recovery testing, and remediation of resilience gaps for critical systems and infrastructure.
Own the vendor resilience program, including recovery plans, vendor continuity and technical resilience validation, vendor testing, and remediation of resilience gaps.
Partner with third-party risk management teams to embed resilience requirements into vendor review design and onboarding.
Support and evolve the enterprise operational resilience model so that a consistent framework underpins its various pillars.
Integrate Business Service Resilience, Technical Resilience, Crisis Management, and Risk & Metrics activities rather than allowing them to operate in silos.
Ensure risk metrics are based on shared assumptions, timelines, and severity definitions.
Ensure business continuity plans are appropriately rated, complete, and reflective of current conditions.
Develop cohesive and viable plans and strategies to recover key functions within required time frames.
Provide training on business continuity and disaster recovery processes and standards to support recoverability of business processes and services.
Support review and maintenance of business continuity policies, standards, and processes.
Coordinate internal reporting and tracking of business continuity issues and remediation activities.
Support assigned oversight areas in creating, maintaining, and testing business continuity plans.
Identify business continuity risks, assess likelihood and potential impacts, and develop risk mitigation plans.
Identify and implement business continuity and disaster recovery program and process improvements.
Provide ongoing subject matter expertise and guidance on business continuity matters.
Ensure technology disaster recovery applications have documented, tested, and executable plans.
Design, coordinate, and execute annual business continuity and disaster recovery test exercises for critical business processes, and produce test reports including lessons learned.
Partner with infrastructure and application teams to develop and maintain recovery procedures for Tier 1 business applications.
Develop recovery priorities, timelines, and strategies for sequencing recovery components.
Educate technology partners in technology risk disaster recovery planning practices.
Review existing and proposed plans for recovery effectiveness and identify opportunities for improvement.
Guide management in self-assessing its control environment.
Develop and review third-party contracts for hardware and telecom services supporting disaster recovery equipment and locations.
Partner across Technology, Operations, Digital, and Data to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cybersecurity.
Evaluate risk and control impacts when designing or implementing changes to processes, systems, products, or services.

Benefits

Paid vacation and sick time.
401(k) with company match.
Medical, dental, and vision benefits.
Disability benefits.
Health Savings Account.
Flexible Spending Account.
Life insurance.
Parental leave.
Employee Assistance Program.
Associate Volunteer Program.
Annual discretionary incentive plan, with awards based on individual, business, and/or company performance.
Opportunity to participate in the Long Term Incentive Plan.