Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)

Charter Communications•Raleigh, NC

3d•Remote

About The Position

RapidScale is building a Risk & Resilience advisory practice to help enterprise clients address challenges across business resilience, governance, cybersecurity, cloud transformation, artificial intelligence, compliance, exposure management, and operational readiness. The Senior Manager, Strategy & Engagement will provide senior advisory, commercial, and delivery leadership across the practice, shaping strategic enterprise pursuits, overseeing client engagements, establishing commercial and delivery governance, and bringing an integrated Risk & Resilience perspective to complex client challenges. The role spans the full practice lifecycle, from opportunity development and pursuit strategy through solution shaping, pricing and scope governance, delivery oversight, and executive client engagement. It is not a traditional program management role or a purely technical cybersecurity position. The successful candidate will be a senior consulting-trained practitioner able to connect enterprise risk, resilience, cybersecurity, AI, cloud, governance, and compliance into cohesive business-facing advisory strategies, while applying consulting discipline and commercial judgment to help scale the practice.

Requirements

Bachelor’s degree and 8 years of enterprise technology sales experience; alternatively, a Master’s degree and 6 years of experience, a Ph.D. and 3 years of related experience, or 12 years of directly related experience.
Significant experience in consulting, advisory services, risk, resilience, cybersecurity, technology transformation, or a related discipline.
Experience leading complex enterprise consulting or advisory engagements involving multiple workstreams, stakeholders, and subject matter experts.
Experience shaping complex client opportunities and translating ambiguous business challenges into structured advisory solutions.
Experience developing and reviewing SOWs, proposals, pricing approaches, scopes, resource models, and engagement plans.
Experience providing delivery leadership or oversight across multiple concurrent client engagements or workstreams.
Experience engaging and advising senior enterprise stakeholders and executives.
Working knowledge of enterprise risk, resilience, cybersecurity, AI, cloud, governance, and/or compliance.
Ability to identify and manage commercial, delivery, scope, and client risks.
Strong executive communication and presentation skills, including the ability to translate complex business and technology issues into clear recommendations and decisions.

Nice To Haves

Prior experience in a leading consulting or advisory environment, such as Accenture, a Big Four firm, MBB, or a comparable enterprise consulting or advisory firm.
Significant consulting experience supporting enterprise clients across risk, resilience, cybersecurity, AI, cloud transformation, governance, compliance, or operational readiness.
Depth in at least two of the following areas: risk, resilience, cybersecurity, AI, or cloud, with fluency across adjacent disciplines.
Experience serving as a senior advisor to CIO, CISO, CTO, risk, compliance, security, and transformation executives.
Experience leading major or complex enterprise pursuits from qualification and discovery through proposal, commercial negotiation, and transition to delivery.
Experience with consulting engagement economics, pricing, resource modeling, scope governance, and commercial risk management.
Experience overseeing a portfolio of consulting or professional services engagements.
Experience establishing delivery governance, quality standards, methodologies, or practice operating models.
Experience developing consulting offerings, methodologies, frameworks, intellectual property, or go-to-market capabilities.
Experience mentoring consultants, engagement managers, or other advisory professionals.
Experience operating across both pre-sales or pursuit activity and post-sale delivery within an enterprise consulting or professional services organization.

Responsibilities

Provide senior leadership across a portfolio of Risk & Resilience pursuits and client engagements, prioritizing work based on client needs, strategic value, resources, risk, and commercial considerations.
Advise enterprise clients on risk, resilience, cybersecurity, AI, cloud, governance, compliance, and operational readiness.
Lead executive conversations with CIOs, CISOs, CTOs, and risk, compliance, security, and transformation leaders.
Translate business and technology risks into actionable strategies, investment priorities, roadmaps, and transformation plans; review client recommendations and executive deliverables.
Shape complex, strategic, high-value Risk & Resilience pursuits with sales, practice leadership, and technical subject matter experts, defining client problems, advisory approaches, scope, solutions, and value propositions.
Lead or provide senior oversight for discovery sessions, executive workshops, proposal development, and pursuit presentations.
Determine the appropriate mix of advisory, cybersecurity, cloud, AI, compliance, and delivery capabilities for client needs, and structure pursuits around measurable outcomes.
Provide senior support for strategic client presentations and executive decision-making throughout the pursuit lifecycle.
Oversee SOW development, pricing, scope, assumptions, resource models, and engagement economics; assess delivery feasibility, commercial risk, and alignment with practice capabilities.
Partner with practice and business leadership to validate pricing strategies and delivery models, identify scope, margin, delivery, and resource risks, and establish repeatable commercial guardrails.
Ensure sold work can be delivered successfully and client expectations are appropriately established.
Provide senior oversight across concurrent engagements; establish delivery expectations and governance for complex or high-visibility work.
Monitor engagement health, client satisfaction, scope, milestones, dependencies, risks, and quality; support escalations and remediation planning.
Ensure consistency and quality across executive deliverables, recommendations, assessments, and client readouts.
Coach engagement leaders and subject matter experts on client management, problem structuring, executive communication, and consulting discipline.
Maintain alignment between pursuit strategy and delivery execution so sales commitments translate into successful client outcomes.
Partner with the Practice Lead to develop and scale RapidScale’s Risk & Resilience advisory capabilities.
Help define repeatable offerings, methodologies, frameworks, delivery models, pricing approaches, and quality standards.
Identify emerging client needs and develop new or expanded advisory offerings.
Develop reusable intellectual property, assessment tools, SOW frameworks, executive materials, and seller enablement.
Mentor team members and coordinate expertise across security, cloud, AI, compliance, and delivery; support internal seller education and enablement.
Contribute to the growth, market positioning, and maturity of the practice.