Manager, Talent Operations & Intelligence

GEICO•New York City, NY

12d

About The Position

GEICO is seeking a Manager, Talent Operations & Intelligence to lead the operational effectiveness, performance measurement, governance, and business management capabilities of its Talent organization. The role establishes operating rhythms, decision-making processes, and performance measurement frameworks so Talent leaders can execute effectively and make informed business decisions. It combines operational leadership, strategic planning, talent intelligence, and people leadership to foster transparency, accountability, and continuous improvement. The Manager serves as a strategic partner to Talent leadership, translating organizational priorities into measurable outcomes and delivering actionable insights. The role leads Talent Intelligence resources and works closely with Talent Acquisition, Talent Management, People Group, Learning & Development, People Technology, People Analytics, Finance, and Communications to improve business performance and organizational effectiveness. The position may own and maintain Talent Intelligence and governance deliverables, including KPI frameworks, executive scorecards, health dashboards, workforce planning analytics, recruiting performance reporting, capacity and productivity metrics, talent program effectiveness reporting, risk and opportunity assessments, the annual Talent operating plan, quarterly business reviews, leadership forum materials, portfolio governance, priority tracking, organizational readiness assessments, and executive summaries.

Requirements

Bachelor's degree or equivalent experience in Business Administration, Human Resources, Organizational Leadership, Analytics, Finance, Industrial/Organizational Psychology, Economics, or a related field.
At least 7 years of experience in Talent Operations, People Analytics, HR Operations, Business Operations, Strategy, Consulting, or related disciplines.
Experience leading business planning, governance, reporting, or organizational effectiveness initiatives.
Experience managing and developing talent.
Experience supporting executive leaders and influencing decisions through data and insights.
Experience working in a highly matrixed and fast-paced environment.
Strong analytical, problem-solving, and consulting capabilities.
Experience developing executive scorecards, KPI frameworks, and performance reporting.
Experience with workforce, recruiting, or HR analytics.
Strong presentation, storytelling, and communication skills.
Experience with business intelligence and data visualization tools.
Ability to manage multiple priorities and drive execution across stakeholders.

Nice To Haves

Master's degree.

Responsibilities

Lead the Talent Intelligence function and establish a roadmap for reporting, analytics, and workforce insights.
Develop and maintain Talent KPI frameworks, scorecards, benchmarks, and success measures.
Analyze recruiting, workforce, learning, performance, engagement, and talent data to identify trends, risks, and opportunities.
Deliver executive-ready reporting, dashboards, and business narratives to support decision-making.
Translate complex data into actionable recommendations that improve Talent outcomes and organizational effectiveness.
Monitor organizational health and identify leading indicators of performance, capacity, and risk.
Partner with People Analytics and People Technology to improve access, quality, and use of Talent data.
Own the Talent organization's operating rhythm, including leadership meetings, business reviews, planning sessions, governance forums, and operational cadences.
Design agendas, curate pre-read materials, prepare speakers, and facilitate leadership readiness.
Establish governance practices that support accountability, transparency, prioritization, and effective decision-making.
Capture and communicate decisions, actions, risks, and dependencies; lead post-forum communications and ensure commitments are executed.
Support annual, quarterly, and monthly Talent planning processes.
Maintain visibility into Talent priorities, initiatives, dependencies, and resource needs.
Partner with Talent leaders to prioritize investments, initiatives, and operational improvements.
Track progress against commitments and strategic objectives, and facilitate organizational reviews and business performance discussions.
Evaluate the effectiveness of Talent programs, processes, and investments.
Identify opportunities to simplify, standardize, automate, and improve Talent operations.
Implement operational best practices and scalable governance models, and drive continuous improvement through measurement, feedback, and data-driven insights.
Advise Talent leaders on performance, planning, governance, and organizational effectiveness.
Build partnerships across Talent, People Group functions, Finance, Communications, and Technology teams; align stakeholders around priorities, objectives, and success measures.
Support enterprise initiatives requiring Talent partnership, planning, and reporting.
Lead and develop Talent Intelligence and operational support resources, fostering accountability, curiosity, collaboration, and continuous improvement.
Provide coaching and development opportunities to strengthen analytical, operational, and consulting capabilities.
Establish clear priorities and performance expectations aligned with Talent objectives.