Manager, Supply Chain - Indirects & Services

Wingstop • Dallas, TX

1d

About The Position

The Manager, Supply Chain – Indirects & Services is a key member of Wingstop’s Supply Chain team, supporting cost optimization, strategic supplier relationships, service metric adherence, and New Restaurant Opening planning and process optimization. The role primarily supports kitchen equipment, fixtures, furniture, smallwares, and construction materials.

The manager defines and owns multi-year strategic sourcing strategies, administers governance and decision-making frameworks for approved Repair & Maintenance products and performance standards, and supports international indirect sourcing within the assigned categories. The position works with internal and external stakeholders to develop and implement cost management strategies and continuous improvement, provides advanced quantitative analysis of financial implications and category performance, and builds relationships with franchisees and operations teams.

The role also leads category planning, demand forecasting, benchmarking, risk mitigation, and end-to-end RFP/RFI/RFQ activities. It identifies innovation opportunities, conducts market research, resolves supplier and product issues, and manages ongoing supplier relationships through business reviews, scorecards, and market updates. Travel of up to 20% is required.

Requirements

• Bachelor’s degree in Business, Supply Chain Management, Economics, or equivalent work experience.
• At least 5 years of experience in CAPEX, FF&E, or broader foodservice industry category ownership with strategic sourcing and supplier relationship management.
• Strong commercial skills, including the ability to develop a business case and build models in Power BI or similar tools.
• Ability to independently own contract management, review, and execution in partnership with legal teams.
• Highly self-organized and able to thrive in a fast-paced environment.
• Excellent presentation and communication skills, with a demonstrated ability to engage and influence cross-functional partners and senior leadership in writing and verbally.
• Ability to travel up to 20%.
• Strong technical ability using AI tools and Microsoft Office Suite, including advanced proficiency in Excel, PowerPoint, Power BI, and ChatGPT or Copilot Enterprise for data analysis, visualization, reporting, and presentations.

Responsibilities

• Define and own multi-year strategic sourcing strategies and roadmaps that optimize value for operating partners.
• Administer governance and decision-making frameworks for approved Repair & Maintenance products and performance standards.
• Provide guidance, authority, and support for international indirect sourcing within assigned categories.
• Collaborate with internal and external stakeholders to identify, develop, influence, and implement cost management strategies and continuous improvement.
• Serve as an escalation point for complex field issues and drive resolution with suppliers, vendors, and operations teams.
• Conduct advanced quantitative analysis to model financial implications of business decisions and indirect-category performance.
• Build trusted, influential relationships with franchisees, franchisee leadership groups, and operations teams.
• Execute business projects involving category planning, demand forecasting, benchmarking, and risk mitigation.
• Design, draft, lead, negotiate, and manage external partner relationships through end-to-end RFP, RFI, and RFQ activities.
• Identify innovation opportunities that support evolving business needs and goals.
• Conduct market research, analysis, and benchmarking for indirect categories and present findings to internal stakeholders.
• Address and resolve issues involving material quality, price, supplier service or performance, and delivery.
• Manage ongoing supplier relationships, including quarterly business reviews, scorecard development, and market condition updates in partnership with internal team leaders.

Benefits

• Unlimited paid time off for exempt employees.
• One paid volunteer day of choice.
• Competitive bonus structure for eligible roles.
• Team member stock purchase plan.
• Health savings or flexible spending account options.
• 401(k) matching contributions: dollar-for-dollar on the first 3% and 50 cents per dollar on the next 2% of team member contributions, up to 5% of eligible compensation.
• Comprehensive medical, dental, and vision benefits.
• Basic life and AD&D insurance provided.
• Pet insurance.
• Education assistance.
• Wellness reimbursement program.
• Paid maternity and paternity leave.
• Lunch provided every Tuesday and Thursday in the office.
• Discount on Wingstop gift cards.
• Onsite game room.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager