Account Manager- Supply Chain Services

Vallen • Dixon, CA

1d • $28 - $30

About The Position

Vallen's Account Manager - Supply Chain Services manages customer relationships and supports the success of supply chain, vending, and/or vendor-managed inventory (VMI) programs. Reporting to the Supply Chain Services Sr. Manager, the role serves as the primary liaison between customers and Vallen, ensuring service excellence, customer satisfaction, and alignment with business objectives. The Account Manager collaborates with onsite Supply Chain Services teams, inside sales, and account management to strengthen partnerships, identify growth opportunities, and reinforce Vallen's value proposition.

The position includes overseeing customer accounts and program performance, monitoring key metrics, optimizing inventory and replenishment strategies, conducting customer business reviews, and coordinating with internal teams. It also involves identifying opportunities to improve processes, service delivery, and revenue growth.

The role routinely uses standard office equipment and may involve visits to warehouse, manufacturing, customer, or supplier facilities, where protective equipment may be required. Physical activities include extended computer and keyboard use, sitting, and occasional standing, walking, and lifting or moving up to 10 pounds. Target pay range: $28.00–$30.00.

Requirements

• Bachelor's degree in a related field, such as Business, Supply Chain Management, Marketing, or Finance, and 7 or more years of outside or inside experience; alternatively, an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry. Indirect materials experience is a plus.
• Deep understanding of system dynamics, vendor-managed inventory principles, and their impacts on supply chain performance.
• At least 5 years of staff management experience and a proven track record as a team leader, demonstrating understanding of people management practices.
• Ability to develop and cultivate customer relationships at the executive level for an assigned portfolio of integrated supply sites.
• Basic mathematical skills, including arithmetic using whole numbers, common fractions, and decimals; ability to compute rates, ratios, and percentages is preferred.
• Ability to compile routine reports and write correspondence.
• Ability to work in a team environment and self-motivation to accomplish assigned tasks and goals.
• Mechanical aptitude and demonstrated knowledge of recognizing manufacturing applications where Vallen products, services, and solutions can deliver cost savings to local integrated supply customers.
• Strong presentation skills and professional presence to deliver materials to C-level executive audiences, internally and/or externally.

Nice To Haves

• Experience with indirect materials.
• Ability to compute rates, ratios, and percentages.

Responsibilities

• Serve as the primary contact for assigned customers and maintain strong stakeholder relationships.
• Identify opportunities to expand services, improve program performance, and support revenue growth.
• Partner with onsite Supply Chain Services teams to ensure service and contract expectations are met.
• Track and communicate key metrics, including fill rates, inventory accuracy, service levels, and vending performance.
• Collaborate with customers and internal teams to optimize inventory levels and replenishment strategies.
• Conduct regular customer reviews and present performance results and improvement opportunities.
• Work with Sales, Operations, Procurement, and Customer Service to support account success.
• Drive process improvements that enhance efficiency, customer satisfaction, and overall program performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior