Manager, Subscription Analytics
About The Position
Condé Nast is seeking a Manager to analyze and help improve performance across its consumer subscription business. The role tracks and interprets metrics that drive customer acquisition, retention, and subscriber economics, and turns findings into useful insights for marketing and business teams. The work emphasizes understanding and interpreting business performance rather than data engineering, programming, or advanced statistical modeling. The Manager works with analytics and data partners to obtain reliable information and answer business questions, and provides performance data and supporting analysis for budgeting and forecasting.
Requirements
- At least 3 years of experience in marketing analytics, growth analytics, subscription analytics, business performance, or a related field.
- Solid understanding of the operating metrics and economics of a customer acquisition business.
- Demonstrated ability to interpret business KPIs, identify significant performance trends, and investigate the factors driving results.
- Familiarity with conversion rates, customer acquisition cost, lifetime value, retention or churn, revenue per subscriber, and channel performance.
- Strong analytical reasoning and attention to detail.
- Proficiency with spreadsheets and business intelligence or reporting tools.
- Ability to communicate findings clearly, prioritize important takeaways, and collaborate with cross-functional teams.
- Bachelor’s degree in Business, Marketing, Economics, Finance, Analytics, or a related field, or equivalent practical experience.
Nice To Haves
- Experience with subscriptions is strongly preferred.
- SQL experience.
- Familiarity with statistical tools or Python/R.
Responsibilities
- Monitor and analyze subscription orders, conversion rates, channel mix, acquisition costs, retention, lifetime value, average revenue per user, and other key performance metrics across brands and acquisition channels.
- Identify significant trends, performance gaps, and changes in results, and investigate contributing factors.
- Distinguish underlying performance shifts from changes caused by channel mix, timing, pricing, promotions, or measurement differences.
- Identify opportunities to improve acquisition efficiency, conversion, subscriber quality, and long-term customer value.
- Investigate performance that differs from expectations and use data to test possible explanations.
- Track performance against acquisition and retention targets, highlighting significant variances and potential drivers.
- Analyze campaigns, channels, pricing, promotions, and conversion initiatives to understand their impact on customer orders and business results.
- Prepare accurate performance inputs and supporting analysis for business planning, budgeting, and forecasting teams.
- Help maintain consistent definitions and reporting for core business KPIs, and flag data-quality or measurement issues.
- Prepare weekly and monthly reporting and concise explanations of what changed, why it may have changed, and what needs further attention.
- Communicate findings and practical recommendations to marketing, growth, and analytics stakeholders.
- Partner with Growth, Paid Marketing, CRM, Site, Brand, Finance, Operations, and data teams to answer business questions and support performance reviews.
- Work with technical analytics partners to clarify data needs, validate outputs, and interpret results.
Benefits
- Generous employee benefits package.
- Potential eligibility for discretionary bonus compensation.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
