Manager- Strategic Planning & Operations

Amgen•Thousand Oaks, CA

1d•$109,641 - $148,337

About The Position

The Manager, Strategic Planning & Operations supports strategic planning initiatives and oversees operational performance in Amgen’s Global Development Operations (GDO) organization. The role partners with GDO functional leadership, the GDO Strategic Planning & Operations organization, and cross-functional teams to advance operational execution, organizational processes, and business activities. GDO delivers high-quality data to advance Amgen’s pipeline through customer partnership and operational excellence in study execution. The position supports execution of GDO strategy and priorities; manages business processes and process improvements; coordinates expense planning, tracking, reporting, and budgeting; and supports staff operations, including headcount and requisition management. It also helps coordinate organizational communications, staff engagement, and meetings, ensures compliance with corporate training requirements, and contributes to cross-functional initiatives and operational improvement projects.

Requirements

One of the following education and experience combinations: doctorate degree; master’s degree and 2 years of experience; bachelor’s degree and 4 years of experience; associate’s degree and 8 years of experience; or high school diploma/GED and 10 years of experience.
For the applicable experience pathway, experience must be in a life sciences or medically related field and include biopharmaceutical clinical research experience, such as clinical trial work at a biotech, pharmaceutical, or CRO company or another relevant clinical setting.

Nice To Haves

Project management certification.
Budget and project management experience.
Pharmaceutical or biotechnology industry knowledge, particularly in R&D.
Experience with project management tools and processes, such as MS Project, Excel, PowerPoint, Visio, MS Teams, and SharePoint.
Understanding of clinical trial execution processes and operations.
Strong computer literacy, including word processing, presentation, and spreadsheet skills.
Ability to interface effectively with peers and leadership and navigate a team-oriented, matrixed environment.
Proactive, quick-learning, results-oriented, and goal-driven approach.
Ability to organize, interpret, and communicate information effectively.
Life sciences or biopharmaceutical work experience, preferably in clinical development.
Project management and planning experience managing program results, budgets, and timelines.
Experience writing and presenting to senior executive audiences.
Excellent verbal and written communication, listening, and presentation skills.
Conceptual and strategic thinking skills, including the ability to translate concepts into execution independently.
Strong problem-solving skills and the ability to develop creative, pragmatic solutions.
Excellent interpersonal and organizational skills, including the ability to work effectively across a matrix and establish positive relationships at all levels.
Ability to prioritize a diverse workload, meet deadlines and client expectations, and independently manage deliverables in a fast-paced, multidisciplinary environment.
Ability to lead cross-functional teams and influence without authority.
Ability to work effectively as part of a team while maintaining confidentiality.
Flexibility, adaptability, accountability, and comfort dealing with ambiguity.
Ability to make decisions and act rapidly when information is incomplete.
Strong collaboration, facilitation, influencing, and negotiation skills, especially in cross-functional settings.
Ability to convey and receive information and ideas through a variety of communication methods.
Continuous improvement mindset and ability to deliver high-quality work on time.

Responsibilities

Support execution of GDO organizational strategy and priorities.
Manage and implement business processes and process improvements across GDO functional pillars.
Build collaborative relationships with internal partners and respond proactively to business needs, including progress on functional goals and process improvement initiatives.
Partner with the GDO Strategic Planning & Operations team to align cross-functional processes and support operational improvement initiatives.
Collaborate with GDO Functional/Pillar SPOs on initiatives, including developing and managing organizational communication and staff engagement plans.
Establish an expense management approach for planning, tracking, and reporting, and work with Functional SPOs and Finance partners on budgeting processes.
Ensure adherence to corporate training and compliance requirements.
Provide staff operations support, including headcount management, open requisition tracking, and reconciliations to support resource allocation aligned with organizational priorities.
Support organizational meetings, including All-Staff meetings, Leadership Team meetings, and cross-functional collaborations.
Participate in the GDO SP&O network and help execute operational plans, including resource management and communication and engagement plans as appropriate.
Contribute to cross-functional initiatives and special projects that support organizational and operational priorities.
Lead or contribute to cross-departmental and cross-functional initiatives and process improvement opportunities.
Partner with Operational Excellence to support process rollout.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and savings plans with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models where possible.
Career development opportunities.