Manager, Strategic Business Analysis (Remote)

First American•Washington, NV

1d•$112,400 - $149,800•Remote

About The Position

The Manager, Strategic Business Analysis provides research and analysis leadership to inform strategy and decision-making. The role manages a team of Business Analysts and Business Systems Analysts, leads analysis for key initiatives, and acts as a liaison between business users and technology teams to support project success. Working with leaders in the Transformation & OCM–Strategic Analysis team, the Manager helps implement the group’s vision for a center of excellence and industry best practices in Business and Systems Analysis. The role partners with business, technology, and external teams across process, product, and transformation initiatives; contributes subject-matter expertise; supports team development and operations; and provides leadership with analysis, reports, and presentations to inform roadmaps, budgets, resource planning, and strategy.

Requirements

Bachelor’s degree, university degree, or equivalent experience.
Demonstrated experience as a Lead Business Analyst or Business Analysis Manager with supervisory duties.
Strong people leadership capabilities and the ability to influence and inspire change.
Strong Business Analysis expertise, including creating and maintaining analysis documentation such as process maps, elicitation materials, API analysis, test cases, business rules, and data analysis.
Experience leading analysis for digital transformation programs in complex agile environments.
Experience collaborating with business, product, and engineering teams to translate business requirements into systems definitions and solutions.
Strong communication, presentation, influencing, and collaboration abilities, including with internal and external partners at management level.
Strong experience with Business Analysis and Business Systems Analysis methodologies, best practices, and industry standards.
Standard Microsoft Office skills.
Excellent organization and program/project management skills.

Nice To Haves

Advanced degree.
CBAP or other IIBA certifications, PBA, or Agile certifications.
Knowledge of title insurance and settlement services operations.

Responsibilities

Manage a team of Business Analysts and Business Systems Analysts leading analysis for business process, product, and transformation programs.
Collaborate with business, technology, and external partners to identify business needs and provide appropriate analysis support for business and system goals.
Provide business analysis expertise and serve as a Lead Analyst on key initiatives, analyzing and documenting business needs.
Lead and mentor the team in applying business analysis best practices to process improvement, automation, data, and product initiatives.
Oversee the creation and maintenance of supporting documentation, such as API analysis, process maps, business rules, user stories, and data validation materials.
Act as a strategic liaison among business, OCM, PMO, Product, Design, and Engineering teams.
Set and manage team goals and objectives for day-to-day operations and projects.
Receive analysis support requests, assess project needs, and work with management to plan and assign analysis support.
Participate in hiring; conduct performance reviews; manage disciplinary actions and other team HR activities as required.
Provide constructive feedback and mentor team members to support their development in Business Analysis and Business Systems Analysis.
Guide the team in identifying business problems, conducting gap analysis, researching alternatives, identifying business and system requirements, driving solutions, testing, building consensus, and implementing solutions.
Participate in stakeholder and partner meetings and provide business analysis subject-matter expertise.
Provide leadership with input, reports, and presentations to inform roadmaps, budgets, resource planning, and strategy.
Lead the creation of a Center of Excellence for the Business Analysis Practice.