(USA) Manager, Strategic Account Management
About The Position
The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with key stakeholders, overseeing team performance, and ensuring alignment with company policies and objectives. The position requires expertise in business analysis, negotiation, and project management to identify opportunities and deliver measurable results. The manager fosters a culture of continuous improvement, supports associate development, and collaborates cross-functionally to achieve strategic goals while upholding the highest standards of integrity and operational excellence. The Strategic Account Management team for Marketplace D3 (School & Office) drives key business initiatives by building strong stakeholder relationships and aligning strategies with customer needs. The team utilizes data analysis, business metrics, and consultative methods to support revenue growth and optimize account planning. Collaborating cross-functionally, members manage complex projects and enhance product assortments. Emphasizing continuous improvement and integrity, the team fosters professional development and accountability while ensuring compliance with company standards. This group plays a crucial role in advancing Walmart’s mission through strategic partnerships and operational excellence.
Requirements
- Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
- Demonstrated ability to analyze business metrics, data models, and KPIs to inform decision-making and drive revenue growth.
- Expertise in consultative selling, negotiation, and developing business plans aligned with organizational goals.
- Strong project management and cross-functional team leadership capabilities to coordinate complex initiatives.
- Ability to translate business requirements into actionable plans while fostering accountability and continuous improvement.
- Excellent communication skills to effectively collaborate with internal and external partners.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
- 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Leading cross-functional teams
- Master's degree in business, marketing and sales, healthcare, or related area.
- Sales
Responsibilities
- Develop and maintain strategic relationships with key stakeholders to support business initiatives and customer needs.
- Lead and oversee account management activities, ensuring alignment with company goals and measurable progress.
- Provide coaching, mentoring, and development opportunities to team members, fostering a high-performing environment.
- Utilize data analysis and business metrics to identify improvement opportunities and inform decision-making.
- Drive collaborative cross-functional efforts to enhance product assortment and revenue growth.
- Manage negotiation processes and sales presentations to achieve mutually beneficial outcomes.
- Ensure compliance with company policies while promoting ethical business practices.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
