(USA) Manager, Strategic Account Management
About The Position
The Manager, Strategic Account Management leads the development and execution of account strategies to meet business objectives and customer needs. This role fosters strong stakeholder relationships, drives revenue growth, and ensures alignment with company policies and ethical standards. By leveraging data analysis and business acumen, the manager identifies opportunities for improvement and guides cross-functional teams to deliver impactful solutions. The position also includes mentoring associates, promoting continuous learning, and supporting a collaborative environment that advances organizational goals and enhances customer experiences. The Strategic Account Management team for Marketplace D3 (School & Office) drives key business initiatives by fostering strong stakeholder relationships and aligning strategies with customer needs. The team leverages data analysis, business metrics, and consultative approaches to support revenue growth and optimize account planning. Members collaborate cross-functionally to deliver effective solutions, manage complex projects, and enhance product assortments. With a focus on continuous improvement and integrity, the team promotes professional development and accountability while ensuring compliance with company standards. This group plays a vital role in advancing Walmart’s mission through strategic partnership and operational excellence.
Requirements
- Proven experience in strategic account management with strong stakeholder engagement and relationship management skills.
- Expertise in business planning, data analysis, and interpreting key performance indicators to drive revenue growth.
- Demonstrated ability to lead cross-functional teams and manage complex projects effectively.
- Proficiency in negotiation and consultative selling to achieve mutually beneficial outcomes.
- Strong communication skills to present business cases and collaborate with internal and external partners.
- Ability to develop and execute account plans aligned with organizational goals and market trends.
- Commitment to continuous improvement and adaptability in a dynamic business environment.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
- OR 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Leading cross-functional teams
- Master's degree in business, marketing and sales, healthcare, or related area.
- Sales
Responsibilities
- Develop and maintain strong relationships with key stakeholders to support business plans and initiatives.
- Lead strategic account planning, forecasting, and execution to drive revenue growth and customer satisfaction.
- Oversee team performance by providing coaching, mentoring, and development opportunities.
- Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
- Ensure compliance with company policies, ethics, and standards while promoting continuous learning.
- Collaborate cross-functionally to align business objectives and deliver effective solutions.
- Manage negotiation processes to achieve mutually beneficial outcomes.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
