Manager, Strategic Account Management
About The Position
The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with key stakeholders, aligning business objectives with customer needs, and overseeing team performance through coaching and development. The position requires expertise in data analysis, negotiation, and strategic planning to identify opportunities and deliver measurable results. The manager ensures compliance with company policies while fostering a culture of accountability, continuous improvement, and collaboration to support Walmart’s mission and long-term success. This specific role will support the Outdoor Power Equipment category. The Marketplace Account Management team drives category growth, seller success, and operational excellence through strategic account management and scalable solutions. Collaborating across functions, the team develops engagement strategies to enhance seller participation and builds strong partnerships with internal stakeholders. Using data-driven insights, it monitors key business metrics and supports high-volume sellers. Leading a team of associates, the group fosters continuous improvement and operational efficiency to meet business goals and strengthen marketplace impact. This role requires expertise in stakeholder engagement, relationship management, negotiation, and effective communication to deliver measurable results.
Requirements
- Proven experience in stakeholder engagement, relationship management, and effective communication to support business objectives.
- Strong proficiency in data modeling, business metrics interpretation, and developing actionable insights for decision-making.
- Demonstrated ability to lead negotiation processes with a focus on collaborative, value-driven outcomes.
- Expertise in strategic account planning, forecasting, and translating business requirements into measurable results.
- Ability to build and maintain productive partnerships while addressing complex business challenges with innovative solutions.
- Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous improvement.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
- 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Leading cross-functional teams
- Master's degree in business, marketing and sales, healthcare, or related area.
- Sales
Responsibilities
- Develop and maintain strong relationships with key stakeholders to support strategic plans and initiatives aligned with business needs.
- Lead and oversee team activities, providing coaching, mentoring, and development opportunities to enhance performance and accountability.
- Analyze business metrics and data models to identify improvement opportunities and inform decision-making processes.
- Translate business requirements into actionable projects, ensuring alignment with overall strategy and measurable results.
- Drive sales proposals, presentations, and onboarding processes to optimize customer experiences and revenue growth.
- Foster collaboration across teams to deliver value-driven solutions and promote continuous learning and adaptability.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
