(USA) Senior Manager, Strategic Account Management
About The Position
The Senior Manager, Strategic Account Management leads the execution of business plans by identifying seller and operational needs, developing seller growth strategies, and removing obstacles to enhance performance and grow sellers. This role oversees team development through coaching and mentoring while fostering a collaborative environment. The position requires strong stakeholder engagement, negotiation expertise, and the ability to translate business requirements into actionable initiatives. By leveraging data-driven insights and industry knowledge, the Senior Manager drives strategic account growth, ensures compliance with company standards, and supports continuous improvement to deliver measurable business value. The Local Marketplace (LMP) team advances Walmart Marketplace’s local commerce by integrating leading brick-and-mortar retailers onto Walmart.com. Focused on enabling customers to access local store inventory through same-day pickup and delivery, LMP expands assortment and convenience while creating new growth channels for strategic retailers. The team collaborates cross-functionally to connect Marketplace demand with physical store networks, leveraging strong stakeholder engagement, data analysis, and project management skills. Together, they enhance Walmart.com’s position as a premier destination for local commerce, delivering value through innovative solutions and effective relationship management.
Requirements
- Proven expertise in strategic account management with strong business planning and execution skills.
- Demonstrated ability to lead cross-functional teams and develop associates through coaching and mentoring.
- Advanced negotiation skills and experience driving complex sales processes and stakeholder engagement.
- Strong analytical capabilities to interpret data, forecast sales, and build business cases with measurable ROI.
- Executive presence with experience delivering impactful presentations and influencing senior leadership.
- Exceptional relationship management skills to foster collaboration across various business partners and markets.
- Adaptability to evolving business needs and commitment to continuous improvement and operational excellence.
Responsibilities
- Drive execution of strategic business plans by identifying needs, setting priorities, and removing obstacles to optimize performance.
- Lead and develop associates through mentoring, coaching, and performance management to build a high-performing team.
- Collaborate with stakeholders to evaluate and improve business initiatives, ensuring alignment with company goals and operational efficiency.
- Utilize data analytics and market insights to inform decision-making, forecast sales, and build joint business plans with key accounts.
- Lead complex negotiations and sales presentations to secure mutually beneficial outcomes and strengthen customer relationships.
- Promote adherence to company policies, ethics, and standards while fostering a culture of accountability and continuous improvement.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Paid education benefit program (Live Better U) for full-time and part-time associates
- Tuition, books, and fees are completely paid for by Walmart for Live Better U programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
