(USA) Senior Manager, Strategic Account Management
About The Position
The Senior Manager, Strategic Account Management, leads the execution of comprehensive business plans by identifying customer and operational needs, driving cross-functional initiatives, and fostering strong stakeholder relationships. This role oversees team development, performance management, and coaching to ensure high standards of service and operational excellence. The position requires strategic planning, negotiation expertise, and data-driven decision-making to optimize product adoption and growth. The manager champions company values, promotes ethical practices, and continuously seeks improvements to deliver measurable business impact while supporting a collaborative and high-performing work environment. The Walmart Marketplace Health & Wellness team develops an integrated ecosystem to enhance customer access to healthcare and optimize health benefits. This team leads strategy and growth across Directed Spend, Optical, and Telehealth pillars, focusing on expanding digital health access and benefit utilization. They manage key partnerships, drive product adoption, and scale new growth platforms. The team collaborates cross-functionally to deliver innovative solutions, leveraging strong business planning, stakeholder management, and project leadership skills to support Walmart’s mission of providing accessible, valuable health and wellness services to customers.
Requirements
- Proven expertise in strategic account management with strong business planning and growth strategy skills.
- Demonstrated ability to lead cross-functional teams and manage stakeholder relationships effectively.
- Advanced negotiation skills and experience driving complex sales proposals and presentations.
- Proficiency in analyzing business metrics, forecasting sales, and delivering measurable return on investment.
- Strong project management capabilities with a focus on executing business plans and removing performance barriers.
- Experience mentoring and developing team members to achieve high performance and continuous improvement.
- Ability to integrate systems and support new product development and adoption strategies.
Responsibilities
- Drive execution of strategic business plans by identifying customer needs, setting priorities, and removing obstacles to enhance performance.
- Lead and mentor associates through training, coaching, and performance evaluations to build a high-performing team environment.
- Develop and communicate business cases with clear return on investment to influence stakeholder decision-making.
- Establish and maintain strong relationships with key stakeholders to support collaboration and growth initiatives.
- Oversee sales forecasting, account planning, and negotiation strategies to achieve revenue targets and business objectives.
- Promote adherence to company policies, ethics, and compliance standards while fostering continuous improvement and innovation.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
