(USA) Manager, Strategic Account Management - Toys
About The Position
The Manager, Strategic Account Management leads the development and execution of account strategies to drive revenue growth and enhance customer relationships. This role involves collaborating with key stakeholders to align business objectives, overseeing team performance, and ensuring compliance with company policies. The position requires strong analytical skills to interpret business metrics and market trends, guiding decision-making and continuous improvement. By fostering a culture of accountability and professional development, the manager supports business goals while promoting ethical standards and operational excellence across strategic accounts. The team coordinates and oversees strategic account activities by partnering with key stakeholders to achieve customer and business goals. It fosters accountability, tracks progress, and drives continuous improvement. Members lead and develop associates through hiring, training, and mentoring while ensuring adherence to company policies and ethical standards. The team applies business acumen to interpret market trends and uses data analytics to recommend solutions. It demonstrates product expertise to support sales and builds strong internal and external partnerships. The team leads complex sales proposals, manages onboarding, resolves escalations, and supports strategic planning and negotiation to deliver impactful results.
Requirements
- Proven expertise in stakeholder engagement and relationship management to build and maintain effective partnerships.
- Strong business acumen with the ability to analyze data models, business metrics, and industry trends to inform strategic decisions.
- Demonstrated experience in account planning, forecasting, and driving revenue growth through cross-selling and product assortment strategies.
- Excellent negotiation skills with a focus on achieving mutually beneficial outcomes while adhering to company policies.
- Leadership capabilities in mentoring, coaching, and developing associates to foster high-performing teams.
- Ability to translate complex business requirements into actionable plans aligned with organizational goals.
- Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
- OR 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Nice To Haves
- Leading cross-functional teams
- Master's degree in business, marketing and sales, healthcare, or related area.
- Sales
Responsibilities
- Develop and maintain strong relationships with key stakeholders to support strategic plans and business objectives.
- Lead account planning, forecasting, and sales presentations to drive revenue growth and customer engagement.
- Analyze business metrics and data models to identify opportunities and recommend solutions for complex issues.
- Oversee onboarding processes and ensure seamless integration for new accounts.
- Mentor and develop team members through coaching, training, and performance management.
- Ensure compliance with company policies while promoting ethical standards and continuous improvement.
- Collaborate cross-functionally to align strategies and enhance product assortment and customer satisfaction.
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
