(USA) Manager, Advertising Account Management
About The Position
The Account Management team at Sam’s Club Connect delivers tailored advertising solutions to support beverage SMB advertisers’ growth. Leveraging industry knowledge, data insights, and strategic planning, the team builds strong client relationships and optimizes product offerings. Members collaborate with stakeholders to address complex business needs, enhance onboarding processes, and provide actionable recommendations. The team prioritizes continuous improvement, integrity, and customer focus, ensuring clear communication and alignment with business objectives. Their efforts drive measurable value, contributing significantly to the success of clients and the organization. The (USA) Manager, Advertising Account Management, leverages deep business acumen and product expertise to drive strategic advertising solutions that align with organizational goals. This role involves interpreting complex data and market trends to develop actionable insights, managing stakeholder relationships, and leading onboarding and sales proposal processes. The manager ensures exceptional customer experiences by resolving issues and optimizing service delivery. By fostering collaboration and continuous improvement, this position supports business growth and operational excellence within a dynamic and evolving advertising environment.
Requirements
- Proven ability to translate complex business requirements into actionable projects aligned with strategic goals.
- Strong knowledge of industry trends, regulatory policies, and emerging technologies impacting advertising and account management.
- Expertise in stakeholder engagement, communication, and relationship management to influence outcomes and build partnerships.
- Experience in developing sales proposals, presentations, and strategic account plans using relevant tools and data insights.
- Proficiency in analyzing business metrics and advertising analytics to provide actionable recommendations.
- Demonstrated leadership in customer onboarding, issue resolution, and maintaining service excellence.
- Commitment to integrity, ethical standards, and fostering a collaborative team environment.
- Bachelor's degree in engineering, information technology, business, marketing and sales, or related area and 2 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
- OR 4 years' experience in business management, marketing and sales, omni channel merchandising, or related area.
Nice To Haves
- Experience in sales.
- Experience leading cross-functional teams.
- Master's degree in business, marketing and sales, or related area.
Responsibilities
- Develop and present business cases to support advertising projects aligned with overall strategy.
- Translate business requirements into actionable plans and coordinate cross-functional activities.
- Analyze market trends, business metrics, and customer insights to recommend advertising solutions.
- Lead stakeholder engagement by building and maintaining effective internal and external partnerships.
- Oversee onboarding processes and resolve escalations to enhance customer experience.
- Manage sales proposals and presentations for advertising products and services.
- Utilize data analytics to monitor campaign performance and inform strategic decisions.
- Mentor team members and promote continuous improvement in account management practices.
Benefits
- Competitive pay
- Performance-based bonus awards
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
