Manager - Security Special Events and Projects

Casino and•Chicago, IL

About The Position

The Manager - Security Special Events and Projects oversees security teams and resources for special events and resort and casino projects. The role manages pre-opening security readiness and develops security policies, procedures, systems, and standards for property openings, expansions, renovations, new venues, and major projects. It plans and executes security and crowd-management operations for events, and serves as the primary security liaison for VIPs, celebrities, executives, dignitaries, government protection details, and public safety agencies. The manager coordinates with internal departments, contractors, vendors, and regulatory and law enforcement agencies, and supports incident response, emergency readiness, compliance, and post-event review. The position requires a high school diploma or equivalent and five years of law enforcement, security, or casino security-related experience. Candidates must be at least 21 years old and able to obtain and maintain an Illinois Gaming Board gaming license. A bachelor’s degree with ten years of law enforcement or equivalent casino security experience in a like position is preferred. The role requires flexible scheduling, including shifts and days off, and work in a fluid, high-stress, fast-paced environment. The work environment includes bright lights and loud noise, and the position has frequent physical demands including walking, running, kneeling, stretching, pushing, twisting, bending, and lifting.

Requirements

Must be 21 years of age or older.
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
High school diploma or equivalent.
Five years of law enforcement, security, or casino security-related experience.
Excellent verbal and written communication skills.
Ability to interact with a variety of people.
Flexible availability for scheduling, including shifts and days off.
Ability to adapt and thrive in a fluid, high-stress, and fast-paced environment.
Outstanding organizational skills.
Ability to manage multiple priorities simultaneously.
Strong analytical and problem-solving abilities.
Ability to read, speak, and correspond in English.
Ability to meet the role’s physical demands, including frequent walking, running, kneeling, stretching, pushing, twisting, bending, and lifting.
Visual acuity to perform close-up activities and peripheral oversight.
Manual dexterity to operate a keyboard.

Nice To Haves

A bachelor’s degree with ten years of law enforcement or equivalent casino security experience in a like position.

Responsibilities

Manage the K9 team, Executive Protection team, armed personnel, contractors, and event-specific security resources.
Manage resort and casino pre-opening security projects, including staffing, post assignments, access control, emergency procedures, equipment, inspections, testing, and operational readiness.
Develop and implement security policies, procedures, systems, and standards for property openings, expansions, renovations, new venues, and major projects.
Plan and execute customized security and crowd-management operations for conventions, concerts, theater performances, weddings, banquets, corporate summits, VIP visits, dignitary details, and other special events.
Attend pre-convention and pre-event meetings to identify client needs and provide security recommendations and support.
Coordinate with the Security Department Manager to ensure security requirements are met and event posts are properly staffed and covered.
Coordinate with Event Sales, Convention Services, Banquets and Catering, Theater and Entertainment, Facilities and Engineering, Transportation, Guest Services, Hotel Operations, vendors, and contractors.
Serve as the primary security liaison for VIPs, celebrities, executives, dignitaries, and government protection details, including close protection, motorcade operations, private floor sweeps, secure routes, and restricted-access areas.
Serve as a point of contact for the Illinois Gaming Board and coordinate with local, county, state, and federal law enforcement, fire, emergency medical, regulatory, and public safety agencies.
Coordinate agency and contractor support for traffic control, emergency access, perimeter security, crowd management, communications, protective operations, inspections, and special-event requirements.
Manage security incidents, medical emergencies, disturbances, evacuations, suspicious activity, and other emergencies, coordinating responses with resort leadership and appropriate public safety agencies.
Conduct briefings, assessments, drills, and post-event reviews; prepare detailed reports; and ensure compliance with company policies, Illinois Gaming Board requirements, applicable laws, regulations, and security procedures.
Perform other duties as assigned.