Manager, Sales Engineering

Caterpillar Inc.•Lafayette, IN

20h•Onsite

About The Position

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Caterpillar’s Electric Power Division has an open opportunity as a Manager, Sales Engineering. The Manager, Sales Engineering will lead a global team of sales engineers to provide technical guidance for gas product customers preparing tailored solutions, and driving high-value enterprise deals.

Requirements

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Nice To Haves

Prior leadership experience – hiring, training, and building a team
Technical sales or equivalent experience
Demonstration of strong strategic thinking and problem-solving
Ability to collaborate across multiple functions

Responsibilities

Bridge technical expertise with sales strategy; leading a team of sales engineers to deliver customized solutions for complex gas projects.
Partner with sales leadership to act as key sponsor in high-stakes, technical deals and provide escalation support.
Define and implement a global technical support operating model – allowing for specific regional needs.
Team leadership and talent management - train & mentor global sales engineers to provide technical support for gas projects balance of plant.