Manager, Sales Development

SmartBear • Somerville, MA

1d • Hybrid

About The Position

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at www.smartbear.com , or follow us on LinkedIn, X, and Reddit. At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission. Manager, Sales Development Lead and develop a high-performing team of 8–10 SDRs responsible for generating top-of-funnel pipeline for SmartBear’s sales organization. Coach and mentor future Account Executives through structured sales development training, career progression, and performance management. Partner cross-functionally with Sales Leadership, Marketing, and Enablement teams to drive outbound and inbound pipeline generation strategies.

Requirements

• 3+ years of experience in SaaS or technology sales environments.
• 1–2 years of leadership, management, or team lead experience within Sales Development or Inside Sales.
• Strong knowledge of modern sales tools including Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and 6Sense.
• Excellent coaching, communication, and leadership skills with a passion for developing early-career sales talent.
• Strong organizational, prioritization, and time management abilities in a fast-paced environment.
• A growth mindset with strong coachability, curiosity, and drive to continuously improve.

Responsibilities

• Lead the day-to-day operations of a team of SDRs to consistently achieve and exceed pipeline generation KPIs and business objectives.
• Coach SDRs on prospecting fundamentals, call execution, email strategy, LinkedIn engagement, and consultative selling techniques.
• Develop and execute onboarding, enablement, and ongoing performance development programs for SDR talent.
• Collaborate cross-functionally with Sales Leadership, Sales Enablement, and Marketing to optimize inbound and outbound campaigns.
• Participate in all phases of recruiting, interviewing, hiring, and onboarding new SDR talent.
• Foster a culture of accountability, continuous learning, and career growth aligned with SmartBear’s promote-from-within philosophy.

Benefits

• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• performance-based bonuses for eligible roles
• a generous benefits package that supports employees’ health and well-being
• promotes work-life balance through flexible time off and hybrid work options.
• professional development opportunities
• an inclusive, collaborative culture where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed