Manager, Safety Programs

Towne Park • Plymouth Meeting, PA

6d

About The Position

The Manager, Safety Programs will build, lead, and sustain a standardized, enterprise-wide safety program focused on protecting associates and promoting safe driving across all locations. The role establishes safety governance, policies, and standards; develops a driver safety program; works to reduce workplace injuries and vehicle incidents; and fosters a culture in which safety is a shared core value. The position requires a strategic, hands-on safety leader with change management and influencing skills, knowledge of occupational and driver safety practices, and experience building programs for a decentralized, multi-site organization.

The manager designs and owns the People Safety and Safe Driving programs, establishes a safety management system and multi-year roadmap, maintains policies and procedures, and facilitates executive, regional, and site safety governance. The role develops driver eligibility, training, monitoring, technology, coaching, and incident review processes, while leading workplace injury prevention and safety culture initiatives. It also oversees incident investigation, training and competency, regulatory compliance, audits, safety metrics and reporting, and cross-functional collaboration and continuous improvement.

The position exercises independent judgment in designing, implementing, and administering enterprise safety programs within established company policies. Work is reviewed for results and alignment with organizational objectives. The employee controls only the resources available. Travel of up to 5% may be required.

Requirements

• Bachelor’s degree in Occupational Safety and Health, Risk Management, Business, or a related field, or an equivalent combination of education and experience.
• Valid driver’s license and an acceptable driving record per company policy.
• OSHA 30-Hour General Industry certification, required or to be obtained within 6 months of hire.
• At least 5 years of progressive experience in occupational safety, driver/fleet safety, or risk management, including at least 2 years designing and leading multi-site or enterprise-wide safety programs.
• Demonstrated success building a positive safety culture and achieving measurable reductions in injury and vehicle incident rates.
• Experience administering driver safety programs, including MVR management, driver training, telematics, and vehicle incident review.
• Working knowledge of OSHA regulations, safety management systems such as ISO 45001 and ANSI/ASSP Z10, safe motor vehicle operation standards ANSI/ASSP Z15.1, and the hierarchy of controls.
• Proficiency in incident investigation, root cause analysis methods such as 5 Whys and fishbone, and risk assessment methods.
• Strong change management, influence, and stakeholder engagement skills, with the ability to lead and drive accountability without direct authority.
• Excellent written, verbal, and presentation skills, including the ability to facilitate training for frontline associates through executives.
• Strong analytical skills and proficiency in Microsoft Office, safety/incident management systems, learning management systems, and data visualization tools such as Power BI.
• Ability to establish and maintain effective working relationships with field leaders, Account Managers, and corporate partners including Background Screening Services, Human Resources, Risk Management, and Legal.
• Ability to meet the described physical demands, including talking or hearing regularly; sitting or standing for extended periods; and potentially running, walking, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling.
• Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and greater than 10 pounds constantly to move objects.

Nice To Haves

• Professional safety certification such as CSP, ASP, OHST, or CHST.
• Defensive driving instructor certification, such as National Safety Council certification.
• Experience in a decentralized, multi-site service, hospitality, or parking environment.

Responsibilities

• Design, launch, and own standardized enterprise People Safety and Safe Driving programs across locations, business lines, and regions.
• Establish a safety management system framework and multi-year safety roadmap with goals, milestones, and success measures.
• Develop and maintain enterprise safety policies, standards, and standard operating procedures, including version control and review cycles.
• Establish and facilitate executive, regional, and site safety committees with defined roles, charters, and decision rights.
• Define safety responsibilities and accountabilities and integrate safety expectations into leader goals and performance reviews.
• Develop and administer an enterprise Safe Driving policy for associates driving company, client-owned, rented, personal, and customer vehicles on company business.
• Establish driver eligibility and qualification requirements, including license verification, MVR review, continuous monitoring, and authorization in partnership with Human Resources and Background Screening Services.
• Implement role- and risk-based driver training, evaluations, road assessments, and refresher training.
• Set and enforce safe-driving standards for distracted driving, mobile device use, impaired driving, seat belts, speed, fatigue, and pedestrian safety.
• Evaluate and use driver safety technology, such as telematics, video/dash cameras, and driver scorecards, to identify risk and support targeted coaching.
• Establish consistent vehicle incident response, review, and preventability determination processes, including progressive coaching and corrective action.
• Lead workplace safety and injury-prevention programs, addressing exposures such as slips, trips, falls, vehicle strikes, material handling, temperature stress, and workplace violence.
• Standardize hazard identification, job hazard analysis, and risk assessment methods using the hierarchy of controls.
• Establish enterprise standards for PPE, ergonomics, emergency preparedness, and site safety inspections.
• Partner with field leaders to embed safety into site onboarding, daily operations, and client service standards.
• Build a positive safety culture that empowers associates to report concerns and stop unsafe work and encourages leaders to model safe behavior.
• Promote a just culture for reporting hazards, near misses, and incidents while maintaining fair and consistent accountability.
• Provide field leaders with safety leadership expectations and tools such as safety walks, pre-shift huddles, observations, and coaching conversations.
• Establish associate involvement mechanisms, safety champions and ambassadors, feedback channels, recognition programs, campaigns, and ongoing safety communications.
• Conduct safety culture and perception surveys and use results to create and track action plans.
• Establish standardized reporting, escalation, and communication processes for injuries, vehicle incidents, near misses, and hazards.
• Lead or oversee root cause analyses for serious incidents and events with serious injury and fatality potential, and verify corrective and preventive actions for effectiveness.
• Share lessons learned and safety alerts across the enterprise.
• Partner with Risk Management, Claims, and Human Resources on workers’ compensation and auto liability claims, return-to-work, and transitional duty programs.
• Develop role-based safety curricula for onboarding, annual refreshers, leader safety training, and driver training through the LMS.
• Establish competency verification and track training completion and compliance across locations.
• Develop train-the-trainer programs and standardized materials for consistent delivery across a decentralized organization.
• Monitor and interpret applicable OSHA, state, and local regulations and recognized standards, keeping enterprise policies current and compliant.
• Oversee required safety recordkeeping and reporting, including OSHA 300, 300A, and 301 logs.
• Design and execute safety audits, inspections, and self-assessments and drive timely closure of findings.
• Support client and contractual safety requirements, audits, and inquiries.
• Define leading and lagging enterprise safety KPIs and build dashboards and scorecards for executive, regional, and site leaders.
• Analyze safety trends, target interventions where risk is highest, and present regular performance reports and recommendations to senior leadership.
• Partner with Operations, Human Resources, Risk Management, Legal, Learning & Development, Procurement, and IT to integrate safety into enterprise processes.
• Lead change management to drive adoption of standardized safety practices across all locations.
• Manage external partners and vendors, including telematics, MVR, training providers, and insurance carrier loss-control resources.
• Benchmark industry practices and continually evaluate and improve program effectiveness.

Benefits

• Annual incentive bonuses may be available depending on job classification and policy guidelines.
• Medical, dental, and vision insurance.
• Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Company-paid basic life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) retirement savings plan.
• Accrued paid time off, up to 136 hours per calendar year.
• Six paid holidays per calendar year.
• Accrued floating holidays, up to four per calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager