Manager, Safety Programs

Towne Park•Plymouth Meeting, PA
•$99,500 - $149,300

About The Position

The Manager, Safety Programs will build, lead, and sustain a standardized, enterprise-wide safety program focused on protecting associates and promoting safe driving across all locations. The role establishes safety governance, policies, and standards; develops a driver safety program; reduces workplace injuries and vehicle incidents; and fosters a culture in which safety is a shared core value. The position requires a strategic, hands-on safety leader with change management and influencing skills, knowledge of occupational and driver safety best practices, and experience building programs for a decentralized, multi-site organization. The manager designs and owns the enterprise People Safety and Safe Driving programs, establishes a safety management system and multi-year roadmap, develops safety policies and operating procedures, and creates governance and accountability structures. The role leads driver safety, workplace injury prevention, safety culture and engagement, incident investigation, training, regulatory compliance, auditing, metrics and reporting, and continuous improvement. The manager collaborates with Operations, Human Resources, Risk Management, Legal, Learning & Development, Procurement, IT, field leaders, and external vendors to integrate safety into company processes and services. The position exercises independent judgment in designing, implementing, and administering enterprise safety programs within company policies. Work is reviewed for results and alignment with organizational objectives. The employee has control over resources available only. Travel of up to 5% may be required.

Requirements

  • Bachelor’s degree in Occupational Safety and Health, Risk Management, Business, or a related field, or an equivalent combination of education and experience.
  • Valid driver’s license and an acceptable driving record under company policy.
  • OSHA 30-Hour General Industry certification, or ability to obtain it within 6 months of hire.
  • At least 5 years of progressive experience in occupational safety, driver/fleet safety, or risk management, including at least 2 years designing and leading multi-site or enterprise-wide safety programs.
  • Demonstrated success building a positive safety culture and achieving measurable reductions in injury and vehicle incident rates.
  • Experience administering driver safety programs, including MVR management, driver training, telematics, and vehicle incident review.
  • Working knowledge of OSHA regulations, safety management systems such as ISO 45001 and ANSI/ASSP Z10, safe motor vehicle operation standards such as ANSI/ASSP Z15.1, and the hierarchy of controls.
  • Proficiency in incident investigation, root cause analysis methods such as 5 Whys and fishbone, and risk assessment methods.
  • Strong change management, influence, and stakeholder engagement skills, with the ability to drive accountability without direct authority.
  • Excellent written, verbal, and presentation skills, including ability to facilitate training for frontline associates through executives.
  • Strong analytical skills and proficiency in Microsoft Office, safety or incident management systems, learning management systems, and data visualization tools such as Power BI.
  • Ability to establish and maintain effective working relationships with field leaders, Account Managers, and corporate partners.
  • Ability to perform the described physical duties, including extended sitting or standing and occasional lifting up to 50 pounds.
  • Ability to travel up to 5% as required.

Nice To Haves

  • Professional safety certification such as CSP, ASP, OHST, or CHST.
  • Defensive driving instructor certification, such as National Safety Council certification.
  • Experience in a decentralized, multi-site service, hospitality, or parking environment.

Responsibilities

  • Design, launch, and own standardized enterprise-wide People Safety and Safe Driving programs across locations, business lines, and regions.
  • Establish a safety management system framework and multi-year safety roadmap with goals, milestones, and success measures.
  • Develop and maintain enterprise safety policies, standards, and standard operating procedures, including version control and review cycles.
  • Create and facilitate executive, regional, and site safety governance structures; define roles, responsibilities, accountabilities, and decision rights.
  • Develop and administer safe-driving policies and driver eligibility and qualification requirements, including license verification, MVR reviews and monitoring, and driver authorization.
  • Implement role- and risk-based driver training, evaluations, road assessments, and refresher training.
  • Set and enforce safe-driving standards and evaluate and use driver safety technology to identify risky behavior and deliver coaching.
  • Establish consistent vehicle incident response, review, and preventability processes, including progressive coaching and corrective action.
  • Lead workplace safety and injury-prevention programs, including hazard identification, job hazard analyses, risk assessments, PPE, ergonomics, emergency preparedness, and site inspections.
  • Partner with field leaders to integrate safety into site onboarding, daily operations, and client service standards.
  • Build a positive safety culture, promote hazard and incident reporting, develop leader safety tools, establish associate involvement and feedback channels, and create recognition, campaign, and communication programs.
  • Conduct safety culture and perception surveys and develop and track action plans based on results.
  • Standardize incident reporting, escalation, and communication; lead or oversee root cause analyses and verify corrective and preventive actions.
  • Share incident lessons learned and safety alerts, and partner with Risk Management, Claims, and Human Resources on workers’ compensation, auto liability, return-to-work, and transitional duty programs.
  • Develop role-based safety curricula, competency verification, training-completion tracking, and train-the-trainer programs.
  • Monitor applicable regulations and standards, maintain compliant enterprise policies, and oversee required safety recordkeeping and reporting, including OSHA logs.
  • Design and execute safety audits, inspections, and self-assessments; support client and contractual safety requirements, audits, and inquiries.
  • Define safety KPIs, build dashboards and scorecards, analyze trends, and present regular safety performance reports and recommendations to senior leadership.
  • Partner across company functions to integrate safety into hiring, onboarding, performance management, procurement, and technology.
  • Lead change management, manage relationships with external safety vendors and partners, benchmark best practices, and continuously improve program effectiveness.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • Company-paid basic life and AD&D insurance
  • Short-term disability
  • Long-term disability
  • 401(k) retirement savings plan
  • Annual incentive bonuses may be available depending on job classification and policy guidelines.
  • Accrued paid time off, up to 136 hours per calendar year
  • Six paid holidays per calendar year
  • Accrued floating holidays, up to four per calendar year
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