Manager, S&OP

LG • Troy, MI

12d • Hybrid

About The Position

LG Electronics’ Vehicle component Solutions (VS) Company develops and commercializes environmentally responsible automotive components and core solutions using LG technologies. The Manager, S&OP leads the Sales & Operations Planning function, aligning customer demand, material availability, production capacity, and business objectives. The role oversees planning and supply chain execution across multiple OEM customers and coordinates with customers, manufacturing plants, warehouse providers, suppliers, and internal stakeholders.

The position manages demand, supply, inventory, revenue, procurement, fulfillment, shipment, and customer inventory processes. It supports product launches and engineering changes, addresses supply risks and delivery issues, and ensures customer documentation and compliance needs are met. The manager analyzes operational data, reports forecasts and performance to management and headquarters, represents S&OP in stakeholder meetings, and leads and develops the S&OP team while driving continuous improvement.

Regular on-site attendance at the designated work location is required. Occasional work or meetings after regular business hours may be necessary. Travel of up to 10% is required, both domestic and international. The role requires the ability to independently lift and carry boxes weighing 10–20 lbs.

Requirements

• Bachelor’s degree.
• Five years of people-manager work experience in supply chain management or S&OP in automotive, electronics, or manufacturing environments, working with OEMs and Tier 1 customers.
• Organized and detail-focused approach to communications and process documentation.
• Ability to solve complex customer, vendor, warehouse, and supplier issues.
• Knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Working knowledge of ERP, MRP, and WMS.
• Ability to interpret complex data sets and ERP/MRP systems and translate findings into recommendations.
• Exceptional process documentation and written and verbal communication skills.
• Ability to travel up to 10% domestically and internationally.
• Ability to independently lift and carry boxes weighing 10–20 lbs.
• Regular on-site attendance at the designated work location.
• Ability to conduct work activities or attend occasional meetings after regular business hours when necessary.

Nice To Haves

• Bilingual proficiency in Korean and English.

Responsibilities

• Lead and manage the S&OP function, aligning customer demand, material availability, production capacity, and business objectives.
• Develop and oversee demand, supply, inventory, and revenue planning across daily, weekly, monthly, quarterly, and annual horizons.
• Coordinate supply chain execution among customers, manufacturing plants, warehouse providers, and internal stakeholders.
• Maintain customer communication channels and support service excellence and proactive issue resolution.
• Direct material planning and fulfillment, including timely delivery of production materials and finished goods through third-party warehouse operations.
• Oversee supply chain support for multiple OEM customers, including production material movements, shipment coordination, and inventory management.
• Manage material breakpoint planning and implementation for product launches, engineering changes, and material transitions.
• Review Engineering Work Order outcomes and incorporate them into material and supply plans.
• Develop contingency and risk mitigation plans for shortages, production disruptions, and supply constraints.
• Lead procurement for production materials and components, including issuing and managing purchase orders.
• Work with customers, Tier 1 suppliers, and manufacturing facilities to resolve material, part-number, and supply chain discrepancies.
• Oversee shipment planning and execution, accounting for material status, PPAP approvals, expedited freight, and customer delivery commitments.
• Manage air freight and expedited shipments to minimize customer impact and maintain delivery performance.
• Monitor inbound and outbound logistics performance using reporting tools and shipment tracking systems.
• Ensure timely preparation and distribution of shipment documentation and compliance materials.
• Coordinate Country of Origin and Manufacturing Affidavit requirements and maintain and communicate customer compliance documentation.
• Review and approve manufacturing plant packaging specifications for transportation efficiency and customer requirements.
• Oversee customer inventory reconciliation, including cumulative shipment and order balance management.
• Lead customer obsolescence reviews and support recovery of valid excess and obsolete inventory costs.
• Analyze sales, supply chain, and operational data to identify trends, risks, and opportunities and recommend actions to leadership.
• Prepare and present sales forecasts, revenue projections, supply chain performance metrics, and operational updates to management and headquarters.
• Represent S&OP in customer, sales, program management, and executive meetings, promoting alignment and accountability.
• Manage customer delivery performance and resolve delivery concerns, chargebacks, and service issues.
• Lead, coach, and develop S&OP team members and foster continuous improvement, accountability, and operational excellence.
• Drive process improvements in forecasting accuracy, inventory optimization, customer satisfaction, and supply chain performance.
• Maintain regular on-site attendance at the designated work location.
• Conduct work activities or attend occasional meetings after regular business hours when necessary.
• Maintain respectful work-related interactions and communications and adhere to company policies, procedures, work rules, and code of conduct.
• Perform other duties as assigned.

Benefits

• No-cost employee premiums for eligible employees and dependents for medical, dental, vision, and prescription benefits.
• 401(k) retirement savings plan with company matching contributions, immediate vesting, and several investment options.
• Paid time off, including company holidays and a combined bank of paid sick and vacation time.
• Performance-based short-term incentives, varying by role.
• Access to confidential mental health resources.
• Personal fitness goal incentives.
• Paid parental leave and family support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group-rate life and disability insurance.
• Temporary and contract workers may be eligible for relevant benefit programs through partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager