Manager, S&OP

LG Electronics • Troy, MI

13d

About The Position

LG Electronics’ Vehicle component Solutions (VS) Company commercializes environmentally responsible automotive components and core solutions based on LG technologies. The Manager, S&OP leads the Sales & Operations Planning function, aligning customer demand, material availability, production capacity, and business objectives across planning horizons. The role coordinates supply chain execution among customers, manufacturing plants, warehousing providers, and internal stakeholders, and supports multiple OEM customers.

The manager oversees demand, supply, inventory, revenue, procurement, material fulfillment, shipment execution, logistics performance, compliance documentation, customer inventory reconciliation, and delivery performance. The role also leads contingency planning, material breakpoint planning for product launches and engineering changes, and resolution of supply chain risks and discrepancies. It analyzes operational data, presents forecasts and performance updates to management and headquarters, represents S&OP in stakeholder meetings, and leads and develops team members while driving continuous improvement.

The position requires regular on-site attendance at the designated work location, occasional work or meetings after regular business hours, and travel of up to 10% domestically and internationally. Physical requirements include independently lifting and carrying boxes weighing 10–20 pounds.

Requirements

• Bachelor's degree.
• Five years of people-manager experience in supply chain management or S&OP in automotive, electronics, or manufacturing environments, working with OEMs and Tier 1 customers.
• Strong organization and attention to detail in communications and process documentation.
• Ability to solve complex customer, vendor, warehouse, and supplier issues.
• Knowledge of Microsoft Office applications, including Word, Excel, Outlook, and Teams.
• Working knowledge of ERP, MRP, and WMS; ability to interpret complex data and ERP/MRP systems and translate findings into recommendations.
• Exceptional process documentation and written and verbal communication skills.
• Ability to independently lift and carry boxes weighing 10–20 pounds.
• Ability to travel up to 10% domestically and internationally.

Nice To Haves

• Bilingual proficiency in Korean and English.

Responsibilities

• Lead and manage the S&OP function, aligning customer demand, material availability, production capacity, and business objectives.
• Develop and oversee demand, supply, inventory, and revenue planning across daily, weekly, monthly, quarterly, and annual horizons.
• Coordinate supply chain execution among customers, manufacturing plants, warehousing providers, and internal stakeholders.
• Maintain customer communication channels and support service excellence and proactive issue resolution.
• Direct material planning and fulfillment, including production materials and finished goods managed through third-party warehouse operations.
• Oversee supply chain support for multiple OEM customers, including production material movements, shipments, and inventory management.
• Manage material breakpoint planning and implementation for new product launches, engineering changes, and material transitions.
• Incorporate Engineering Work Order outcomes into material and supply plans.
• Develop contingency and risk mitigation plans for shortages, production disruptions, and supply constraints.
• Lead procurement activities for production materials and components, including issuing and managing purchase orders.
• Collaborate with customers, Tier 1 suppliers, and manufacturing facilities to resolve material, part-number, and supply chain discrepancies.
• Oversee shipment planning and execution, including adjustments for material status, PPAP approvals, expedited freight, and customer delivery commitments.
• Manage air freight and expedited shipments to minimize customer impact and maintain delivery performance.
• Monitor inbound and outbound logistics performance using reporting tools and shipment tracking systems.
• Ensure timely preparation and distribution of shipment documentation and compliance-related materials.
• Coordinate with teams supporting Country of Origin and Manufacturing Affidavit requirements to maintain and communicate customer compliance documentation.
• Review and approve manufacturing-plant packaging specifications for transportation efficiency and customer requirements.
• Oversee customer inventory reconciliation, including cumulative shipment and order balance management.
• Lead customer obsolescence reviews and support recovery of valid excess and obsolete inventory costs.
• Analyze sales, supply chain, and operational data to identify trends, risks, and opportunities and recommend actions to leadership.
• Prepare and present sales forecasts, revenue projections, supply chain performance metrics, and operational updates to management and headquarters.
• Represent S&OP in customer, sales, program management, and executive meetings, driving alignment and accountability.
• Manage customer delivery performance and resolve delivery concerns, chargebacks, and service-related issues.
• Lead, coach, and develop S&OP team members, promoting continuous improvement, accountability, and operational excellence.
• Drive process improvements in forecasting accuracy, inventory optimization, customer satisfaction, and supply chain performance.
• Maintain regular on-site attendance at the designated work location.
• Conduct work activities or attend occasional meetings after regular business hours when necessary.
• Maintain respectful work-related interactions and communications and comply with company policies, procedures, work rules, and code of conduct.
• Perform other duties as assigned.

Benefits

• No-cost employee premiums for eligible employees and dependents for medical, dental, vision, and prescription benefits.
• Automatic enrollment with immediate vesting in a company-matching 401(k) retirement savings plan with multiple investment options.
• Paid time off, including company holidays and a combined bank of paid sick and vacation time.
• Performance-based short-term incentives, varying by role.
• Confidential mental health resources and personal fitness goal incentives.
• Paid parental leave and family support for families raising children with learning, social, behavioral, or developmental disabilities.
• Group-rate life and disability insurance.
• Temporary or contract employees may be eligible for relevant benefit programs offered through partner agencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager