Manager-Risk Management

American Express•Sandy, UT

About The Position

American Express National Bank (AENB) is American Express’ U.S. banking operation, serving consumer and small business customers with payments, financing, and deposit products. AENB HQ supports the administration of AENB programs to help ensure safety and soundness and drive effectiveness, efficiency, and consistency across the enterprise through governance, strategic planning, control management, program management, and regulatory functions. The Manager, FDIC Part 370 is responsible for the day-to-day execution and ongoing enhancement of AENB’s FDIC Part 370 program and supports compliance with regulatory requirements. The role collaborates across the enterprise to coordinate program governance and attestation activities, optimize business processes, and strengthen program performance. It regularly engages with cross-functional business partners, governance teams, and senior leadership. An understanding of American Express products, business processes, organizational structure, and governance practices is required.

Requirements

  • 3–5+ years of experience in banking, regulatory program management, risk management, compliance, and/or control management.
  • Understanding of control frameworks and experience supporting regulatory or governance processes.
  • Strong analytical and critical-thinking skills, including the ability to evaluate data, identify gaps and trends, and develop actionable recommendations.
  • Effective written, verbal, and presentation skills, including the ability to clearly communicate findings, risks, and recommendations.
  • High attention to detail, superior organizational skills, and ability to follow through.
  • Ability to work independently while contributing collaboratively within a team environment.
  • Demonstrated initiative and ability to manage multiple priorities in a fast-paced, highly regulated environment.
  • Ability to thoughtfully use AI-enabled tools, agents, or automation where appropriate to improve efficiency, analysis, documentation, and reporting while applying sound judgment and governance expectations.
  • Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Nice To Haves

  • Familiarity with FDIC Part 370, deposit operations, and regulatory attestation or certification processes.
  • Advanced degree in business, finance, or a related field.

Responsibilities

  • Manage day-to-day activities of AENB’s FDIC Part 370 program, supporting regulatory compliance and ongoing program enhancements.
  • Partner with deposit product teams, the Enterprise Program Management Office (EPMO), and relevant stakeholders to coordinate deliverables, identify process gaps, and implement solutions.
  • Develop and maintain program policies, procedures, standards, and supporting documentation with relevant stakeholders.
  • Coordinate quarterly attestations, program testing, and annual certification activities, serving as a key point of contact for in-scope deposit product teams.
  • Support validation of deposit insurance calculations and required output files, working with partners to identify data gaps and exceptions.
  • Monitor remediation plans, communicate risks and outstanding actions, and track resolution with accountable owners.
  • Prepare program updates and attestation materials for leadership and governance forums.
  • Support annual certification submissions and coordination of FDIC examination requests.
  • Use approved AI-enabled tools or automation to support analysis, documentation, reporting, and continuous improvement, with appropriate governance and oversight.
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