Manager, Revenue Operations

AlphaSense•New York, NY

9d•Onsite

About The Position

AlphaSense is seeking an experienced individual contributor for the Revenue Operations team to establish reporting, develop key enabling tools, streamline processes, and partner with the Sales team. This role involves ownership of Sales operations, close collaboration with the Enablement team, and an end-to-end view of tools and processes to improve productivity and efficiency for the Sales organization and leadership. The position has a direct impact on core KPIs related to pipeline generation and productivity. The role is seen as a career path to becoming a Senior Manager of Revenue Operations, with opportunities to grow expertise and influence in broader Go-to-Market operational strategy.

Requirements

At least 4+ years of experience working with a Revenue organization and playing a key role in driving productivity for the full Sales organization.
Operations professional with a passion for driving productivity, improving processes and using new technology to drive revenue at a high growth B2B SaaS company.
Experience optimizing and rolling out new technology, workflows, and processes within a sales organization.
Excellent communication skills, and the ability to work in a dynamic, fast-paced and fun environment.
Experience establishing benchmark KPIs and working with business leaders to regularly assess performance.
Use a data-driven approach to identify areas of improvement and focus for sales leadership.
An ability to think strategically, act tactically and write effectively.
A creative problem solver that identifies new and innovative ways to drive sales productivity.
A strong project manager who enjoys “making things better”.
Enjoys working cross-functionally and building strong relationships with various stakeholders across the business.
Demonstrates exceptional organizational skills and attention to detail.
Experience with the B2B sales process and the tools it takes to succeed.

Nice To Haves

Process Architect: You have the autonomy to design and implement best-in-class sales workflows, systems, and tools (CRM, Sales Engagement Platforms). You're not fixing legacy systems; you're building scalable processes for the future.
Data-to-Action Leader: Move beyond basic reporting. You will be instrumental in analyzing conversion rates, measuring rep performance, and identifying bottlenecks to unlock hidden efficiency and growth. You turn complex data into simple, actionable strategies.
Cross-Functional Command: Act as the critical operational liaison between Sales, Marketing, and Finance. You ensure seamless integration and alignment, guaranteeing every lead is worked efficiently and every dollar spent on tech delivers ROI.

Responsibilities

Optimize and improve existing sales processes to ensure scalability.
Be the key partner to sales leaders, providing productivity gains and higher quality pipeline generation numbers.
Design and govern lead management, routing, and qualification processes to ensure leads flow seamlessly and are actioned efficiently.
Create and support on regular cadence of business reporting needs and SFDC dashboards.
Partner with Insights and BI teams to dive deep within data and ensure teams are following processes to collect the right data and insights.
Partner directly with Sales and Marketing leadership to define and refine the Go-to-Market strategy, empowered to test, iterate, and implement best-in-class outreach methodologies.
Own the Quarterly Business Review (QBR) process, including working with leaders to create and refine templates and prioritize Asks of the Business coming out of QBR meetings from both leaders and individual contributors.
Anticipate the needs of a scaling organization and be proactive in delivering the tools, processes, strategy, and analytics that are needed.
Provide real-time support on the sales tech stack and be able to troubleshoot issues regularly.
Evaluate, refine, and identify areas of opportunity across the technology stack, processes, and workflows that will enhance productivity.
Develop strong relationships with the sales team to understand and implement best practices.
Partner with the Enablement team to roll out and improve training and adoption of existing tools and processes.