Manager, Research & Insights (Valhalla, NY)

Fujifilm•Valhalla, NY

About The Position

The Manager, Research & Insights leads the Consumer Imaging Division’s research strategy and translates consumer, category, product, and retail intelligence into clear business recommendations. The role works across Marketing, Sales, senior leadership, retail partners, Tokyo Headquarters, and regional teams to develop the annual research roadmap, oversee custom and syndicated research, and deliver actionable insights that support growth, innovation, portfolio optimization, and business planning. The position leads research from initial business-question development through design, fieldwork oversight, quality control, analysis, and reporting. It also manages tracking studies, external research suppliers, third-party data relationships, and SaaS-based survey tools; maintains an accessible research library; and synthesizes research and business data into decision-ready insights. The role communicates findings to internal leaders, cross-functional groups, global colleagues, and retail partners. FUJIFILM North America Corporation describes its culture as collegial and its work environment as flexible. Its headquarters is in Valhalla, New York. The company operates five divisions and is part of a global organization headquartered in Tokyo with over 70,000 employees.

Requirements

Bachelor’s degree in marketing, market research, communications, business, social sciences, statistics, or a related field.
At least ten years of experience in market research, consumer insights, or a related discipline, including responsibility for managing research projects from scoping through presentation.
Hands-on experience developing questionnaires, research instruments, and analytic plans; interpreting data; forming insights; and writing clear reports.
Experience presenting study findings and recommendations to internal and external audiences.
Ability to manage multiple priorities, engage cross-functional stakeholders, and translate ambiguous business questions into practical research approaches.
Strong written, verbal, analytical, and presentation-development skills.

Nice To Haves

Master’s degree or graduate coursework in marketing research, communications, business, analytics, social sciences, or a related field.
Experience across research areas such as brand health, pricing, advertising effectiveness, product development, segmentation, and consumer satisfaction.
Experience applying advanced analytic techniques such as cluster analysis, factor analysis, and regression.
Experience using syndicated data sources and integrating multiple sources into a cohesive business story.
Experience with tracking studies, SaaS survey platforms, research-vendor management, and global or multi-market research.
Experience in consumer electronics, imaging, retail, durable goods, or another product-led consumer category.

Responsibilities

Own the annual Consumer Imaging research strategy and roadmap, prioritizing initiatives against divisional goals, leadership questions, and emerging consumer and photo-industry trends.
Lead end-to-end custom quantitative and qualitative research, including business-question development, research design, questionnaire and discussion-guide development, fieldwork oversight, quality control, analysis, and reporting.
Manage ongoing tracking studies and monitor wave-over-wave consistency, data validity, and changes in key measures.
Partner with stakeholders to translate business objectives into focused learning agendas, research briefs, analytic plans, and decision-ready recommendations.
Guide research supporting the growth and optimization of Fujifilm camera, printer, and photo-output product portfolios, including brand, pricing, advertising effectiveness, product development, and consumer satisfaction research.
Support global research initiatives by collaborating with Tokyo Headquarters and regional offices to share market intelligence and advance common learning priorities.
Provide Sales and retail partner teams with consumer, category, and shopper insights for planning, presentations, and priority information requests.
Cultivate and manage external research suppliers and third-party data relationships, including project scope, timing, quality, and deliverables.
Administer SaaS-based online survey tools used for internally managed research, including programming oversight, testing, data-quality review, analysis, and reporting.
Maintain an accessible research library so stakeholders can find current and historical studies, reports, and foundational knowledge.
Synthesize primary research, syndicated sources, and available business data to identify opportunities, clarify implications, and strengthen the evidence base for decision-making.
Develop clear, compelling presentations and communicate insights to internal leaders, cross-functional groups, global colleagues, and retail partners.