Manager, Research & Insights

The Institute of Internal Auditors Inc•Lake Mary, FL
•Hybrid

About The Position

The Institute of Internal Auditors (IIA) is seeking a Manager, Research & Insights to support the execution of impactful research initiatives across the organization and its global institute network. This is a hands-on research management role that combines research design, survey development, quantitative and qualitative data analysis, data visualization, project management, and research reporting. You will manage assigned research projects from planning and data collection through analysis, interpretation, and communication of findings. Working with research sponsors, internal stakeholders, and external collaborators, you will translate complex data into clear, credible, and actionable insights that inform organizational decisions and advance understanding of the internal audit profession. The ideal candidate brings strong analytical and research capabilities, excellent writing and presentation skills, and the ability to manage multiple initiatives while collaborating effectively with diverse stakeholders.

Requirements

  • Bachelor's degree with 3+ years of experience in human-subject research or a similar field.
  • At least 3 years of experience in data analytics.
  • Working knowledge of data analysis and statistical analysis tools such as SPSS, SAS, Q, or similar platforms.
  • Experience using survey software platforms such as Qualtrics or comparable research tools.
  • Experience designing, executing, analyzing, or supporting quantitative and qualitative research initiatives.
  • Strong analytical and statistical reasoning skills, with the ability to interpret complex datasets and develop meaningful insights.
  • Experience translating large volumes of data into clear findings, actionable recommendations, and executive-level communications.
  • Excellent professional writing skills, including the ability to develop research reports, summaries, and presentations.
  • Strong verbal communication, presentation, and interpersonal skills.
  • Demonstrated project management, organizational, and time-management skills, with the ability to manage multiple priorities and meet deadlines.
  • Strong attention to detail, data accuracy, and research quality.
  • Ability to collaborate effectively with internal and external stakeholders and influence outcomes through research and evidence-based recommendations.
  • Advanced proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
  • Strong command of written and spoken English.
  • Ability to learn and apply new research, survey, and data analysis technologies.

Nice To Haves

  • Experience working within a professional association, membership organization, or similar environment.
  • Experience with data visualization and business intelligence tools such as Tableau or Power BI.
  • Experience collaborating with international stakeholders or across global research networks.
  • Familiarity with longitudinal research, survey question development, and professional or demographic trend analysis.
  • Additional language proficiency.

Responsibilities

  • Manage the execution of assigned research projects related to the internal audit profession, The IIA, and the Internal Audit Foundation.
  • Partner with research sponsors and stakeholders to understand research objectives, define project requirements, and support successful delivery.
  • Design and implement research methodologies, including surveys and other quantitative and qualitative data collection techniques.
  • Coordinate with internal teams, external research partners, and collaborators to execute research initiatives.
  • Identify and manage internal and external resources needed to support research projects.
  • Manage project activities, timelines, and deliverables to ensure research is completed accurately and on schedule.
  • Clean, validate, and prepare datasets to ensure accuracy, consistency, and completeness before analysis.
  • Conduct quantitative and statistical analyses to identify meaningful patterns, relationships, trends, and insights.
  • Analyze and code qualitative research data, synthesizing findings into clear themes and conclusions.
  • Interpret structured and unstructured data to develop relevant, evidence-based recommendations.
  • Translate large and complex datasets into concise insights that support senior leadership and organizational decision-making.
  • Apply sound analytical judgment and problem-solving skills to address research questions and identify opportunities for further investigation.
  • Write comprehensive, clear, and action-oriented research reports that communicate findings, conclusions, and recommendations.
  • Create compelling charts, graphs, and other visual representations of research data.
  • Present complex findings in accessible language for executive, professional, and nontechnical audiences.
  • Prepare and deliver PowerPoint presentations for leadership discussions, conference sessions, webinars, and other professional forums.
  • Develop research summaries and key takeaways that help stakeholders understand and apply findings.
  • Manage survey programming, administration, and the ongoing maintenance of survey tools and processes.
  • Develop and maintain a core library of demographic and professional insight questions to support consistent data collection and longitudinal trend analysis.
  • Use survey platforms and statistical analysis tools to support efficient research execution.
  • Maintain research data quality, documentation, and consistency across assigned initiatives.
  • Coordinate and manage external requests for research data access.
  • Stay informed about evolving research methodologies, data analysis practices, and relevant technology.
  • Build productive working relationships with research sponsors, internal stakeholders, and external research partners.
  • Collaborate with colleagues across The IIA and its global institute network to support research objectives.
  • Communicate research progress, findings, and recommendations effectively to diverse audiences.
  • Balance multiple research priorities, stakeholder expectations, and deadlines in a dynamic environment.
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