Research Manager/Sr. Manager - Custom Insights
About The Position
Collage Group is seeking a Research Manager / Senior Research Manager to join its Custom Insights market research team. The role leads full-service custom consumer market research engagements using quantitative and qualitative methodologies, from project kickoff through presentation. The successful candidate will partner strategically with major brand clients, combining primary research with Collage’s cultural intelligence assets to produce actionable insights and compelling narratives that support confident business decisions. This is a consumer market research position, not a business analyst, UX research, or evaluation research role. The position is remote and does not have direct reports or management responsibilities.
Requirements
- At least 5 years of demonstrated experience in consumer market research; agency, supplier, or consultancy experience is preferred.
- Hands-on proficiency in quantitative research, including survey design, statistical analysis, and data visualization.
- Hands-on proficiency in qualitative research, including discussion guide design, online bulletin boards, IDIs, focus groups, qualitative data analysis, and reporting.
- Track record of creating visually compelling, action-oriented presentation decks that translate complex data into clear recommendations for non-researchers and senior executive audiences.
- Experience working directly with clients, including presenting research findings to client stakeholders.
- Strong organization and follow-through, with the ability to manage multiple tasks or projects concurrently and meet deadlines.
- Passion for high-quality research, consumer culture, human behavior, and developing insights and creative research designs.
- Ability to work collaboratively in a co-creative team environment and independently on self-directed responsibilities.
- Advanced proficiency in Excel and PowerPoint.
Nice To Haves
- Experience with survey platforms such as Decipher or Qualtrics.
- Experience with qualitative platforms such as Recollective, Qualboard, or Discuss.io.
- Experience with analytical or statistical tools such as SPSS or R.
- Spanish language proficiency.
Responsibilities
- Manage and execute custom quantitative and qualitative research studies from kickoff through presentation, maintaining research quality throughout.
- Design questionnaires and discussion guides; manage fieldwork; perform survey and data quality checks, analysis, and reporting; and visualize quantitative and qualitative findings in PowerPoint.
- Synthesize qualitative and quantitative findings into strategic reports and compelling narratives that inspire client action.
- Represent the consumer voice by delivering culturally fluent insights on under-represented audiences and empathetic perspectives on consumer tensions.
- Oversee project timelines and task execution to ensure projects meet research objectives, are completed on time, and support client satisfaction and loyalty.
- Coordinate with project team members and vendors on task assignments, timelines, and objectives, and flag capacity, quality, or timing issues early.
- Provide direction and mentorship to junior analysts on project teams, including slide-building best practices.
- Serve as the client contact on key projects or support the project lead with client management and communication.
- Lead project kickoff calls and presentations, ensuring research objectives and core business questions are addressed with meaningful insights and brand-specific recommendations.
Benefits
- Premium medical coverage for employees and their loved ones.
- Dental coverage for employees and their loved ones.
- Vision coverage for employees and their loved ones.
- Generous paid time off program.
- 12 company holidays.
- One floating holiday.
- A dedicated paid day to give back to a cause of the employee’s choice.
- Eight weeks of fully paid parental leave for all parents, regardless of path to parenthood.
- Competitive 401(k) match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
