Manager, Region Engineering

Entergy•Lake Charles, LA

11d•Onsite

About The Position

Provides oversight and management of field engineering services within a geographical operating region. The role manages people, finances, and other resources to maintain customer relationships, support employee growth and revenue growth, and improve system reliability and performance. The position oversees distribution design and field engineering activities, including power quality, voltage issue resolution, feeder-level distribution planning, contingency switching, and reliability programs. It also manages resources and budgets, supports jurisdictional and network operations, provides technical expertise on regulatory matters, and leads training and coaching for the workgroup. The manager oversees special and large projects, storm restoration, emergency response, and 24/7 engineering support for operations. The position is onsite, with primary locations in Lake Charles, Lafayette, and Port Allen, Louisiana, and travel of up to 25%.

Requirements

Bachelor's degree in Engineering.
5–8 years of experience with proven leadership capabilities or significant project management experience.
Technical aptitude in basic electricity and understanding of how the utility industry operates.
Professional Engineering license is strongly preferred; requirements vary by state, and a PE held by higher-level management may eliminate the need.

Nice To Haves

People skills and strong communication skills for regular interaction with internal and external customers and daily interaction with employees.
A positive attitude and willingness to help others.
Willingness to learn independently.
Supervisory and interpersonal skills.
Professional Engineering license, subject to state requirements and management-level coverage.

Responsibilities

Provide administrative, management, and technical oversight of distribution design and field engineering, including power quality, voltage issue resolution, feeder-level distribution planning, contingency switching, and reliability programs.
Manage group resources to achieve maintenance, reliability, and financial goals.
Manage resources and budget activities to ensure compliance with Entergy guidelines.
Provide operational support at jurisdictional and network levels to improve customer satisfaction and reliability performance.
Provide technical expertise to local jurisdictions on matters arising from local and state regulatory agencies.
Train and coach the workgroup to ensure employees understand Entergy policies and procedures and applicable codes for designing and maintaining electrical distribution facilities.
Manage special and large projects, including process development, storm restoration, and other jurisdictional and system assignments.
Serve in a leadership role during emergency response and storm restoration efforts.
Provide oversight of 24/7 engineering response supporting operations.
Oversee day-to-day needs of the West Region Engineering workgroup for reliability and resiliency efforts.
Ensure customer centricity throughout the workgroup.
Lead and develop team members.