Manager, Property

Newmark•Columbus, OH

11d

About The Position

Responsible for developing and implementing policies, procedures, and programs to ensure buildings are well managed and maintained. The role emphasizes responding positively to tenant concerns and needs, environmental health and safety, and quality programs, while coordinating with the owner’s goals and objectives. The manager oversees property operations and on-site staff, budgets and financial reporting, lease administration, service contracts and vendors, accounting reviews, property inspections, and short- and long-range planning across assigned properties. The role also supports owner and client relationships, service improvements, leasing objectives, and the financial performance of properties.

Requirements

Bachelor’s degree in business or a related field.
RPA and CCIM or CPM certification required.
At least 8 years of experience in property operations.
Knowledge of all aspects of business, including leasing and construction management.
Experience being responsible for a portfolio of at least three projects with direct reports.
Valid real estate license required in states where work is performed.

Responsibilities

Build positive relationships with owners by proactively responding to their needs and requests.
Assist senior management and clients in determining real estate asset performance goals and objectives; help develop and implement recommendations to maximize property value in accordance with owner objectives.
Prepare and report information promptly to designated staff and property owners.
Develop service upgrades to exceed client expectations.
Develop staffing plans and job descriptions for assigned sites and promote continuing education for on-site personnel.
Oversee preparation, presentation, and content of the annual operating budget and monthly financial reporting package.
Review and approve annual lease reconciliations and estimates.
Set performance goals for on-site staff, prepare evaluations, and make promotion and compensation recommendations.
Develop resource plans and ensure projects meet customer requirements, budgets, and schedules.
Prepare lease abstracts and, in some cases, approve lease abstracts and final document output.
Review service-contract specifications; select and award service contracts, negotiate vendor agreements, and monitor vendor performance for compliance with service standards.
Review and approve site-level payables and receivables.
Review and supervise accounting output as required by the property.
Visit sites weekly to review policies, procedures, and personnel performance and approve invoices requiring signature; inspect all portfolio properties quarterly.
Conduct short- and long-range planning for assigned properties.
Establish and ensure compliance with fire, life-safety, and other safety programs in conjunction with the Environmental Health and Safety Act.
Maintain a positive image in daily work, internally and externally.
Provide input to proposal efforts with senior management.
Work with management to develop and implement service programs for portfolio clients and tenants.
Work with management to ensure properties succeed as profit centers or support expense control for ownership.
As needed, conduct market surveys, recommend pricing, develop marketing programs, and build broker relationships to support leasing objectives.
Perform other duties as assigned.