Manager, Project Management

Easterseals Southern California•Irvine, CA

About The Position

The Manager, Project Management oversees day-to-day project delivery within the Project Management Office and directly supervises project managers, project coordinators, solution consultants, business analysts, and test analysts. The position provides coaching, operational guidance, and oversight to support departmental goals and the Director, while helping ensure assigned projects and programs align with PMO standards, project objectives, departmental priorities, and Easterseals Southern California’s strategic plan. The role supports schedules, resources, budgets, portfolio tracking, requirements documentation, and testing activities. It works with stakeholders and cross-functional partners to monitor progress, address risks and issues, and promote timely, high-quality project implementation. The position also reinforces PMO practices through team coaching and onboarding, and demonstrates commitment to ESSC’s mission and values by supporting a high-quality, person-centered service environment.

Requirements

  • Bachelor’s degree in a related field.
  • Project management certification such as PMP, PGMP, PfMP, or CSM.
  • 6–8 years of portfolio, program, and project management and solution consulting experience.
  • 8 years of supervisory experience.
  • Strong operational leadership and team management skills, including staff supervision, performance coaching, staff development, teamwork, and accountability.
  • Ability to collaborate, take initiative, prioritize competing demands, and apply sound judgment, time management, problem-solving, and organizational skills.
  • Ability to understand and support documentation of business requirements, facilitate project discussions, and translate operational needs into actionable project tasks.
  • Ability to coordinate and influence cross-functional partners to complete project milestones and deliverables.
  • Ability to manage multiple technical and non-technical projects of moderate to high complexity while maintaining quality, timelines, and operational consistency.
  • Experience preparing and delivering project updates, status reports, and operational presentations, and communicating technical concepts to varied audiences.
  • Working knowledge of applicable regulations, privacy standards, and operational requirements relevant to assigned projects, or ability to acquire this knowledge.
  • Ability to interpret and apply organizational and departmental policies, procedures, and practices.
  • Ability to adapt to changing priorities, support team members through operational changes, and learn department-specific technology and systems.
  • Proficiency with MS Office applications, including Word, Excel, PowerPoint, Project, Visio, and Outlook; Smartsheet; JIRA; and other project management and collaboration tools.
  • Effective oral and written communication with staff at all levels and the general public, with a customer-service orientation and professionalism.
  • Ability to exercise discretion and maintain confidentiality with sensitive situations and documentation.
  • Ability to obtain and maintain criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required.
  • Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.
  • Ability to work after hours and weekends as needed.
  • Must pass all drug testing required by ESSC and a post-offer physical evaluation.

Nice To Haves

  • Master’s degree in a related field.
  • Process improvement experience and certification such as LEAN Six Sigma or Six Sigma Green Belt/Black Belt.
  • Experience supporting project intake, prioritization, or resource planning in a formal PMO environment, with working knowledge of project management principles and operational planning.
  • Familiarity with business and operational systems.

Responsibilities

  • Directly supervise project managers, project coordinators, solution consultants, business analysts, and test analysts, and monitor day-to-day project execution.
  • Develop and maintain schedules for assigned initiatives, gather input from project leads and stakeholders, identify resource or system conflicts, and coordinate or escalate resolution.
  • Monitor project budgets and spending, support expenditure tracking, identify variances, and maintain alignment with approved budget parameters.
  • Provide updates on assigned projects, team workload, risks, and project status to stakeholders and department leadership.
  • Provide operational guidance to solution consultants and business analysts to support accurate requirements, documentation, and deliverables in coordination with business SMEs, IT, and project teams.
  • Monitor testing activities and support test analysts with test plans, results documentation, and issue resolution.
  • Provide project-related input for departmental budget administration, track assigned expenditures, and escalate budget concerns.
  • Build collaborative relationships with project stakeholders and facilitate recurring meetings about project progress, resource needs, risks, and operational priorities.
  • Reinforce PMO standards, tools, and best practices through coaching, onboarding support, and ongoing guidance.
  • Monitor assigned projects to help ensure milestones, budgets, and quality expectations are met, and elevate barriers or risks that may affect delivery.
  • Perform other duties as assigned.
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