Project Manager, Project Management

dentsu•New York, NY
•$71,875 - $96,000•Hybrid

About The Position

As an integral part of the Client Delivery team, the Manager, Client Delivery serves as a strategic partner responsible for overseeing the successful execution of integrated marketing initiatives while fostering strong cross-functional and client relationships. The role drives operational excellence, manages project delivery across multiple workstreams, and ensures projects are completed on time, within budget, and aligned with client expectations and agency standards. The ideal candidate combines strong project management expertise with a client-service mindset and thrives in a fast-paced agency environment. This is a hybrid position based in New York City or Boston. Candidates should be able to work from the office regularly and collaborate in person with cross-functional teams and clients as needed, while supporting teams and stakeholders across locations. The annual salary range is $71,875–$96,000. Placement within the range depends on factors including relevant experience and other factors permitted by law. The position is full-time and permanent.

Requirements

  • At least 3 years of experience in project management, client delivery, account operations, or a similar role within an advertising, creative, or marketing agency.
  • Advertising agency experience, with exposure to digital, traditional, and experiential marketing initiatives.
  • Proven experience managing integrated marketing campaigns and multiple concurrent projects in a client-service environment.
  • Experience overseeing large-scale campaigns spanning digital, social, content, experiential, and/or traditional marketing channels.
  • Strong understanding of agency workflows, resource management, budgeting, forecasting, and scope management.
  • Experience supporting enterprise-level, national, or highly visible consumer brands.
  • Proficiency with project management platforms such as Asana, Jira, Smartsheet, Monday.com, or similar tools.
  • Exceptional organizational, communication, stakeholder management, and problem-solving skills.
  • Ability to work from the office regularly in New York City or Boston and collaborate in person with teams and clients as needed.
  • Comfort supporting teams and stakeholders across locations.

Nice To Haves

  • Experience with Workfront, a preferred project management platform.
  • Experience supporting healthcare, medical, pharmaceutical, or other highly regulated industries; strongly preferred.
  • Knowledge of creative production workflows, digital asset development, content creation, and video production processes.

Responsibilities

  • Lead the planning, execution, and delivery of integrated marketing initiatives across digital, social, content, experiential, and traditional channels.
  • Manage staffing and resource allocation for assigned accounts, including annual SOW planning, forecasting, and capacity management.
  • Develop and maintain project plans, timelines, budgets, scopes, and deliverables across multiple concurrent workstreams.
  • Partner with Account Management, Strategy, Creative, Production, and Finance teams to ensure seamless project execution and delivery.
  • Monitor project health, financial performance, and profitability, proactively identifying and addressing scope changes or risks.
  • Facilitate cross-functional collaboration and communication to align teams on project goals, timelines, and priorities.
  • Lead status meetings, stakeholder communications, and delivery reviews, providing clear updates and next steps.
  • Identify process improvements and operational efficiencies that enhance team performance and client satisfaction.
  • Support new business initiatives, including scoping, resource planning, and proposal development.
  • Serve as a trusted partner to internal teams and clients, helping drive successful outcomes and long-term relationships.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k)
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave
  • Employee leave benefits in accordance with applicable state and local laws, including the Colorado Healthy Families and Workplaces Act
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