Manager, Project Management - Partnerships Ops & Well Managed Team

Capital One • McLean, VA

7d • $138,100 - $173,400 • Hybrid

About The Position

As a Manager, Project Manager on Capital One’s Partnerships Tech and Operations team, you will drive strategy and execute high-priority projects for the company. The role works with leaders across U.S. Card and supporting Lines of Business, as well as external partners, to develop, drive, and deliver technical and operational objectives while maintaining high standards of well-managed execution. It is a highly collaborative position spanning project, process, and relationship management, with responsibility for work that has a direct impact on the company’s bottom line.

The position is designated as hybrid. The employee is expected to follow Capital One’s hybrid policy regarding required onsite presence at the designated office location.

Requirements

• Bachelor’s degree or military experience.
• At least 4 years of project management experience.
• At least 1 year of relationship management experience.

Nice To Haves

• Master’s degree or MBA.
• 5 or more years of project management experience.
• 2 or more years of relationship management experience.
• PMP, Lean, Agile, or Six Sigma certification.
• Strong communication, problem-solving, and collaboration skills.

Responsibilities

• Build trusted relationships with stakeholders at all levels, championing the client perspective internally and Capital One externally to manage, inform, and influence outcomes.
• Partner across functions to provide strategic and tactical thought partnership that accelerates project and program efforts.
• Influence senior leadership decisions and discussions through compelling presentations and strategic communications.
• Collaborate with stakeholders to prioritize high-value initiatives and ensure effective execution.
• Lead and manage moderate to large complex projects and programs by designing project plans and adapting to changing requirements.
• Manage multiple tasks concurrently in a fast-paced environment, balancing scope, resources, and timelines to deliver projects on time.
• Apply strategic thinking and attention to detail, document work to mitigate risk, and demonstrate personal accountability and autonomy.
• Drive integrated problem-solving across technical, operational, process, and partner-facing domains to address complex dependencies, define ambiguous work, and deliver end-to-end solutions.
• Review processes and intent end-to-end through the perspectives of the business, customers, and stakeholders to deliver well-managed products.
• Advance the well-managed agenda through continual process improvement, horizontal scaling, optimization, and automation opportunities.
• Share learnings across the team and develop data-driven solutions to optimize customer experience.
• Provide integrated and consistent operations support and well-managed oversight across the Card Partnerships business.
• Use platform and technology fluency to contribute to technical discussions with internal and external stakeholders.
• Use technology to solve problems and generate solutions and insights, grounding technical specifications and end-to-end solutions in accurate analysis.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager