Manager, Project Management - Equipment

Signode•Roselle, IL
•$140,000 - $155,000

About The Position

The Manager, Project Management – Equipment leads North American equipment order fulfillment from order receipt through customer site acceptance, building a more disciplined and scalable project delivery model. The role establishes project management standards, strengthens documentation discipline, manages selected high-impact projects, and leads project managers and customer service agents to deliver equipment on time and within budget. This is a hands-on leadership role in a complex, cross-functional environment. The successful candidate will define process flows, align functions, and use data, process discipline, and follow-through to improve project execution. The position also contributes customer priorities, project risk, and equipment-order visibility to SIOP planning and leads execution discipline for warehouse automation and ASRS projects. The role requires 10% annual travel, normally two-day trips to customer sites or other Signode facilities. Occasional travel outside normal business hours may be required. The company does not sponsor employment-based visas for this position.

Requirements

  • Bachelor’s degree required.
  • At least 5 years of experience in project management, proposals, service, engineering, or technical customer-order execution, including the ability to interpret technical documentation, order requirements, and customer acceptance criteria.
  • At least 3 years of experience leading people, with demonstrated ability to coach, set expectations, and hold team members accountable.
  • Ability to manage multiple complex projects simultaneously and use KPIs, project metrics, and root-cause analysis to balance customer priorities, internal constraints, and deadlines.
  • Demonstrated ability to lead change across functions, influence without direct authority, and move teams from informal practices to consistent, measurable project execution.
  • Strong communication, urgency, and influencing skills, including the ability to escalate issues constructively, make trade-offs visible, and align customers, sales, engineering, operations, service, and senior leaders around priorities, risks, decisions, and recovery plans.
  • High proficiency in Excel, PowerPoint, Word, and Planner.
  • Willingness and ability to travel 10% annually, normally on two-day trips to customer sites or other Signode facilities, with occasional travel outside normal business hours.

Nice To Haves

  • Engineering or another technical degree.
  • PMI/PMP certification.
  • Experience with automation, capital equipment, industrial products, or engineered-to-order environments.
  • Familiarity with ERP, PDM/PLM, solid modeling, and/or PLC programming.

Responsibilities

  • Establish, implement, and continuously improve standard project management processes for North American customer equipment orders, ensuring expectations are clear, decisions are documented, and projects are delivered on time and within budget.
  • Lead a team of five project managers and customer service agents, setting expectations for communication, documentation, project control, and customer follow-through.
  • Contribute customer priorities, project risk, and equipment-order visibility to the SIOP process and support engineering capacity, operational capacity, and facility-selection reviews.
  • Drive readiness, execution, and closure of factory and site acceptance tests, ensuring open issues, punch-list items, customer decisions, and acceptance criteria are documented, owned, and resolved.
  • Lead execution discipline for warehouse automation and ASRS projects, coordinating scope, schedule, risk, customer readiness, and cross-functional handoffs.
  • Own ERP data quality for new equipment sales orders and ensure order data is accurate, current, and promptly updated when scope, schedule, cost, or fulfillment assumptions change.
  • Develop and use KPIs to monitor project cost, timeline, quality, customer readiness, and decision-cycle performance; identify root causes, drive corrective action, and improve delivery discipline.
  • Represent Signode when interfacing with customers, suppliers, and salespersons.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Life insurance
  • Wellness perks
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