Manager, Professional Services / Responsable des services professionnels

Insurity

1d•$80,000 - $166,000•Remote

About The Position

Insurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people—providing the tools, support, and opportunities they need to grow and succeed. We don’t just make bold promises—we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. While our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech—in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. Ready to grow your career with an industry leader? Apply today—we’re excited to welcome you. #UatInsurity Insurity’s Next Manager, Professional Services - Application Development This role leads a team of developers delivering client-facing implementations of Insurity’s Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices.

Requirements

5+ years of experience in software development, including 2+ years of team leadership or management experience
Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms preferred) in a Professional Services or consulting environment (billable/utilization model)
Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns
Ability to translate business and functional requirements into effective technical designs and implementation plans
Demonstrated experience driving code quality through reviews, testing practices, and use of modern SDLC/CI/CD tools
Proven ability to manage priorities and deliver in a fast-paced, multi-project environment
Bachelor’s degree in Computer Science, Engineering, or equivalent experience

Nice To Haves

Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM)
Background in Commercial Insurance or Policy Administration Systems
Familiarity with cloud environments (e.g., Azure)
Experience with proprietary or domain-specific platforms/languages
Agile or hybrid delivery experience
Experience working with offshore/distributed teams

Responsibilities

Lead, coach, and mentor a high-performing, highly engaged team of individual contributors, typically performing similar functions
Interview, hire, onboard, and retain exceptional talent
Provide input to departmental goals and ensure goals are met
Adopt and reinforce company policies, processes, and programs
Lead team members using the company’s performance management and development process
Support a culture that emphasizes the strategy, guiding principles and core values
Communicate effectively & regularly with team members, peers, and leaders
Manage financial responsibilities and activities
Develop and maintain trusted customer relationships
Effectively engage with internal and external stakeholders
Drive utilization across team
Communicate financial and goal results, and KPIs to direct reports
Perform tasks as an individual contributor to support the team as needed

Benefits

Work Where You Thrive
Find the work environment that supports your best—whether that’s remote, in-office, or hybrid—depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative.
Take Time When You Need It
We trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most.
Benefits That Start on Day One
Enjoy comprehensive health coverage and employer-matched retirement savings right from your first day—because we know how important these are to you.
Living Our Values Every Day
Our core values are more than words on a wall—they guide how we hire, grow, and retain the very best talent.
Award-Winning Onboarding
From your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact.
Grow Your Career from Within
We believe in promoting from within. In fact, over 20% of our open roles are filled by internal candidates.
Mentorship That Matters
Our mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally.
Stay Connected with Coffee for Two
Our unique internal networking program helps you build meaningful connections across teams and departments—one virtual coffee chat at a time.
Keep Learning, Always
Fuel your growth with full access to LinkedIn Learning and Kaplan—because continuous development is key to success.
Invest in Your Future—And Your Family’s
Through our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably.
Earn When You Refer
Love where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board.