Manager, Production Services

Parexel•United States-Pennsylvania-Remote, PA
•Remote

About The Position

Parexel is seeking a Manager, Production Services to join its Clinical Trial Supplies & Logistics team in a remote U.S./Pennsylvania-based capacity, with preference for candidates located within reasonable proximity to the Quakertown, Pennsylvania depot. This newly created leadership role will help shape the global Production Services team, which is responsible for clinical trial supply packaging, labeling, manufacturing support, production planning, and batch documentation. The manager will provide operational leadership, technical guidance, and day-to-day oversight across clinical supply chain functions, ensuring compliance with GMP requirements, sponsor expectations, quality standards, and delivery timelines. The role partners with cross-functional teams across North America, Europe, Asia, and Latin America to support the delivery of clinical trial materials. It also offers the opportunity to influence team strategy and operational excellence within a growing global organization.

Requirements

  • Bachelor's degree in Life Sciences, Pharmaceutical Sciences, Logistics, Engineering, or a related discipline, or equivalent experience.
  • Approximately 6 to 10+ years of experience in clinical trial supply chain, pharmaceutical production, clinical logistics, or a related regulated environment.
  • Strong knowledge of GMP requirements and clinical supply chain operations.
  • Experience with production planning, packaging design, labeling operations, and supply chain execution.
  • Ability to identify risks, resolve operational issues, and implement mitigation strategies.
  • Strong project management, organizational, and stakeholder management skills.
  • Fluent English communication skills.
  • Strong leadership, problem-solving, and operational decision-making skills.
  • Ability to influence teams, prioritize competing demands, and navigate operational challenges.
  • Strong communication and collaboration skills with global cross-functional teams.
  • Customer-focused mindset and passion for delivering solutions that support patients.

Nice To Haves

  • Experience within a Contract Manufacturing Organization (CMO) supporting clinical trial supplies.
  • Previous people leadership or team management experience.
  • Pharmaceutical Sciences educational background or equivalent pharmaceutical industry expertise.
  • Experience leading global or geographically dispersed teams.
  • Financial, budgeting, profitability, KPI, and forecasting experience.

Responsibilities

  • Lead, mentor, and develop Production Services team members while fostering a collaborative, high-performance culture.
  • Oversee clinical trial supply production workflows, ensuring projects remain on schedule and deliverables are achieved.
  • Monitor operational progress, manage priorities, and provide escalation support for complex supply chain challenges.
  • Support packaging, labeling, manufacturing support, batch documentation, and production planning activities.
  • Ensure compliance with GMP, GDP, regulatory requirements, and departmental procedures.
  • Drive problem solving and mitigation planning to address project risks and timeline challenges.
  • Support supplier compliance, quality metrics, training compliance, audits, inspections, CAPA activities, and continuous improvement initiatives.
  • Collaborate with cross-functional clinical supply chain stakeholders to support project execution and customer satisfaction.
  • Contribute to operational excellence, process improvement initiatives, and lean management practices.
  • Support business growth through internal initiatives, client-facing activities, and strategic operational planning.

Benefits

  • Health, vision, and dental insurance.
  • Tuition reimbursement.
  • Vacation, holiday, and sick time.
  • Flexible Spending and Health Savings Accounts.
  • Work/life balance.
  • 401(k) with company match.
  • Pet insurance.
  • Paid time off.
  • Life insurance.
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