Manager, Product management

Mastercard • Purchase, NY

2d • Onsite

About The Position

The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies. We are seeking an experienced Manager of Product Management to join the Payment Reconciliation intelligence (PRI) Global Product Management team. In this role, you will drive the product vision, define business requirements for the innovation pillar, and lead commercialization and go-to-market strategy with focus on modernization of network within Mastercard. This role partners closely with the Global Product Management technical team to ensure product vision, roadmap, and priorities are aligned with business strategy and go-to-market execution. Product Managers in Services at Mastercard Build revolutionary products that advance how businesses all over the world derive the most value from their data assets. Translate a deep understanding of our customers into products and solutions that drive significant customer value. Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products. Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams. Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments. Set product direction with coordination, not isolation—considering how our products all work together to serve customer needs.

Requirements

• Understanding about Mastercard core network and switch
• Understanding of APIs, data flows, and system architecture at a conceptual level.
• Ability to analyze data to inform product decisions.
• Experience collaborating closely with engineering and technical teams.
• Proven track record of defining product strategy and delivering successful products at scale.
• Strong communication, storytelling, and executive presence.
• Experience in Agile product management, ideally with analytical solutions in payments or financial services.
• Highly organized with the ability to manage multiple, competing priorities.
• Bachelor’s degree in business or equivalent experience; MBA preferred.
• Demonstrated success in leading end-to-end execution of cross-functional initiatives, with strong prioritization skills.

Nice To Haves

• Familiarity with cloud platforms (AWS, GCP, Azure) and SaaS products
• Familiarity with Mastercard products & services and revenue drivers

Responsibilities

• Learn about the modernization of our core platform and support the Product strategy for that.
• Identify clear migration strategy and additional white space opportunities for the product based on evolving network needs; translate business needs, customer pain points, and market trends into actionable product initiatives.
• Engage directly with clients and partners to validate needs, test concepts, and refine solutions.
• Work with Product development and TPMs to create strategic migration plan and product roadmaps.
• Partner with cross-functional teams to ensure timely product delivery, working closely with product development and engineering.
• Drive the business strategy for the product, including customer impact analysis, pricing, sales, and go-to-market plans.
• Effectively communicate product strategy, priorities, and vision across all organizational levels.
• Build strong, collaborative relationships with a diverse set of internal and external stakeholders to achieve product goals.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• 16 weeks of new parent leave
• up to 20 days of bereavement leave
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time
• 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees