Manager Product Information Management

Kennametal, Inc.•Unity Township, PA

4d•Remote

About The Position

The Manager Product Information Management (PIM) leads Kennametal's global Product Information Management function and team. The role drives the strategy, governance, quality, and distribution of customer-facing product data across digital channels and customer touchpoints. It ensures accurate, complete, and enriched product information is delivered consistently through eCommerce platforms, websites, distributor platforms, CAD/CAM ecosystems, catalogs, and other digital customer experience channels. The Manager partners closely with Engineering, Global Product Management, Sales, and Digital teams to improve customer experience through high-quality product content and data structures. The role manages an international team responsible for product information processes, data standards, and governance, and leads continuous improvement initiatives that support business growth, customer satisfaction, and digital transformation. The position also represents product data initiatives with customers, distributors, and strategic partners, understanding their product content requirements and improving data models, taxonomy, and information structures to enhance digital customer experiences.

Requirements

Bachelor's degree in Business, Engineering, Marketing, Information Management, Digital Commerce, or a related field.
At least 7 years of experience in Product Management, Product Information Management, Product Marketing, Portfolio Management, Commercial Excellence, Digital Commerce, Customer Experience, or a related business function.
Demonstrated experience leading cross-functional initiatives in a global organization.
Proven success managing complex business processes, programs, products, or platforms throughout their lifecycle.
Experience leading and developing teams in a collaborative, matrixed environment.
Strong understanding of how product information supports customer experience, digital commerce, sales enablement, and business growth.
Excellent communication and stakeholder management skills, including the ability to engage technical and non-technical audiences effectively.
Ability to influence and drive alignment across Engineering, Global Product Management, Sales, Marketing, and Digital teams.
Strong analytical, organizational, and problem-solving capabilities.
Ability to balance strategic thinking with operational execution and attention to detail.
Demonstrated ability to manage multiple priorities while delivering business results in a fast-paced environment.
Outstanding leadership, presentation, and relationship-building skills.

Nice To Haves

Experience with Product Information Management (PIM), Master Data Management (MDM), Digital Commerce, eCommerce, or related data management disciplines.
Experience with enterprise PIM platforms such as Stibo Systems, SAP, Informatica, or similar solutions.
Familiarity with product data governance, taxonomy, classification, and data quality best practices.
Experience working within Agile delivery environments.
Product Owner, Agile, Scrum, or Project Management certifications.
Experience using Jira or similar work management and collaboration tools.
Understanding of system integrations and digital product information ecosystems.
Experience supporting customer-facing digital transformation, eCommerce, or customer experience initiatives.

Responsibilities

Own the creation and communication of the Product Information vision, goals, roadmap, and release plan.
Build internal and external customer partnerships to analyze customer needs and internal constraints, perform cost-benefit analysis, and develop the product roadmap.
Develop scope and define backlog items, including epics, features, and user stories, to guide the scrum development team.
Refine and prioritize backlog items based on business objectives, and own the interface with the development team to ensure execution.
Participate as a key stakeholder in scrum events, including planning, refinement, review, and sprint activities.
Manage the team to ensure accurate product data is delivered to all channels, including web, CAD/CAM partners, and distribution partner websites.
Serve as an ambassador for Digital Product Information internally and externally, and own its return on investment.
Perform audits and produce reports measuring data quality and completeness.
Identify gaps in product data and processes, and define processes, guidance, and standards for managing product data.
Define processes, roles, and required training to create a world-class product management ecosystem at Kennametal.
Research and analyze markets, competitors, and best-in-class peer companies.
Increase understanding of Agile practices, Design Thinking, new technology opportunities, and other emerging trends.
Own technology initiatives that deliver an optimal PIM and MDM experience.
Work closely with Business Owners and subject-matter experts to synchronize digital product development release readiness.