Manager-Health Information Management

Great River Health•West Burlington, IA

About The Position

Responsible for managing the day-to-day operations of all areas of Health Information Management, including Release of Information, Record Processing, and Coding. Manages staff activities and ensures health information activities meet departmental standards. Provides leadership and strategic direction across Great River Health entities’ coding operations, and collaborates with providers and clinical leadership to ensure documentation accurately reflects clinical care. Integrates operations, facilitates best practices, achieves efficiencies, and aligns work with GRH’s strategic plan while maintaining quality and customer service standards and ensuring compliance with GRH policies and procedures and applicable state and federal laws and regulations.

Requirements

Associate’s degree (AA) in Health Information Management or another related field.
4–6 years of experience in hospital or professional coding or Health Information Management.
Registered Health Information Technician (RHIT) upon hire or Certified Coding Specialist upon hire.

Nice To Haves

Bachelor’s degree (BA/BS) in Health Information Management or another related field.
1–3 years of leadership experience.

Responsibilities

Ensure revenue optimization through complete, compliant, and accurate ICD-10-CM, CPT, and/or HCPCS coding while improving patient, physician, and other customer relations.
Oversee coding operational teams and collaborate with department leadership across GRH to ensure timely and accurate facility and professional coding.
Design, perform, and use findings from coding-services performance-improvement activities; follow up on positive and negative quality-improvement findings.
Establish qualitative and quantitative coding performance standards, monitor performance, and direct improvement efforts when performance gaps are identified.
Manage the development and implementation of training and education programs for areas of responsibility and as mandated by regulatory, accrediting, licensing, and departmental procedures.
Ensure the integrity of clinical documentation supporting the revenue cycle, clinical documentation improvement, and complete capture of patient care.
Serve as an internal consultant on hospital and professional coding operations, including documentation supporting coding.
Provide weekly status reports on key performance indicators and discharge-not-final-coded trends.
Collaborate with other health system departments on the maintenance, integrity, and confidentiality of patient medical records.
Create and update forms in accordance with health system guidelines and policies.
Develop and implement coding and health information policies and procedures for managing patient records in compliance with legal and ethical standards; ensure the integrity, confidentiality, and security of health information systems.
Coordinate with Revenue Integrity and Compliance to complete regularly scheduled coding audits of hospital and professional coders, including feedback to individual coding staff.
Assist with external coding audits, conducted at least yearly, and develop and implement action plans to address identified coding deficiencies.
Ensure compliance with CMS conditions of participation for medical record standards.
Establish strategic relationships with third-party vendors and assess new and existing vendor partnerships as needed.

Benefits

Competitive base pay
Matching retirement programs
Health, dental, and vision plans
Health Savings and Flexible Spending Accounts
Employee discounts, including car rental and cell-phone plans
Employer-paid long-term disability, life, and AD&D insurance
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid parental leave
Employee Service Recognition program
Voluntary plans including life, AD&D, short-term disability, critical illness, accident insurance, and hospital indemnity