Manager - Portfolio Monitoring-Hud

WISCONSIN HOUSING & ECONOMIC•Madison, WI

20h•Remote

About The Position

WHEDA is seeking a Manager of Portfolio Monitoring, Housing and Urban Development, for its Multifamily Compliance Department. The role oversees compliance and monitoring for WHEDA’s multifamily Project Based Contract Administrator (PBCA) affordable housing portfolio, ensuring program requirements are met and limiting risk to WHEDA. The position has supervisory authority over exempt employees. The manager leads the Portfolio Monitoring, HUD team and its programs, portfolios, contracts, projects, processes, systems, standards, and service offerings. The role monitors asset performance and portfolio stability, supports safe and sanitary affordable housing, addresses tenant concerns, and ensures compliance with applicable requirements. It also contributes to program initiatives, policy and procedure development, software selection and implementation, budget administration, strategic planning, reporting, risk analysis, partner guidance, and training. This is a rural/home-office position. The work schedule is determined by business and division needs. The hiring range is $86,981–$108,532 annually, with the offered salary based on qualifications and internal pay equity. The position is not eligible for work-related immigration visa sponsorship.

Requirements

Bachelor’s degree in Business, Finance, Real Estate, Economics, Accounting, or a closely related field, and 7 years of progressively responsible experience related to commercial or multifamily asset management, including 5 years of supervisory experience; or an equivalent combination of education and experience.
Valid driver’s license.
Knowledge of managerial and supervisory principles, policy and procedure development, contract administration, strategic planning, and program development and implementation.
Advanced knowledge of state and federal affordable housing programs and their associated laws, regulations, codes, standards, and compliance requirements.
Knowledge of portfolio and asset management, finance and accounting, risk assessment and mitigation, and underwriting principles and practices.
Coaching and mentoring skills.
Attention to detail and ability to troubleshoot for process improvement.
Customer service, problem-solving, and work-under-pressure skills.
Excellent verbal and written communication skills, including business correspondence and public speaking.
Ability to prioritize and manage work projects, work independently and efficiently, and maintain confidentiality regarding customers and other information obtained in the role.

Responsibilities

Manage, plan, coordinate, administer, and evaluate the activities of the Portfolio Monitoring, HUD team and its programs, portfolios, contracts, projects, processes, procedures, systems, standards, and service offerings.
Ensure compliance with applicable federal, state, and local laws, regulations, codes, and standards.
Carry out compliance and monitoring activities for WHEDA’s affordable multifamily portfolio, including monitoring asset performance, minimizing risk, supporting safe and sanitary affordable housing, and addressing tenant concerns.
Supervise the Portfolio Monitoring, HUD team, including hiring, training, coaching, performance evaluations, and corrective action.
Ensure employees follow policies and procedures and maintain a healthy and safe working environment.
Respond to information requests and provide subject-matter guidance to other departments, customers, the public, and outside agencies.
Serve on internal and external committees, task forces, and Authority committees to advocate for and support programs and organizational goals.
Monitor and communicate market trends, patterns, and potential legal or regulatory changes affecting the organization.
Contribute to new initiatives and improvements in program design and customer service; select and implement software; and develop or modify policies, programs, and procedures.
Develop and administer the division budget and adhere to the strategic plan.
Assist the department director and develop and interpret complex reports and analyses, including portfolio and product risk and compliance analyses.
Develop communications, guidance, and training for internal and external partners, including public speaking when needed.
Perform or assist with other duties as assigned.