MANAGER - PORTFOLIO MONITORING-HTC

WISCONSIN HOUSING & ECONOMIC•Madison, WI

7h•$86,981 - $108,532•Remote

About The Position

The Manager of Portfolio Monitoring, Housing Tax Credit (HTC), oversees compliance and monitoring for WHEDA’s multifamily Housing Tax Credit and associated affordable housing portfolio. The role ensures adherence to program requirements and limits risk to WHEDA, while supervising exempt employees. This is a rural/home-office position, with the work schedule determined by business and division needs.

Requirements

Bachelor’s degree in Business, Finance, Real Estate, Economics, Accounting, or a closely related field, and 7 years of progressively responsible experience related to commercial or multifamily asset management, including 5 years of supervisory experience; or an equivalent combination of education and experience.
Valid driver’s license.
Knowledge of managerial and supervisory principles; policy and procedure development; coaching and mentoring; contract administration; strategic planning; and program development and implementation.
Advanced knowledge of state and federal affordable housing programs and associated laws, regulations, codes, standards, and compliance requirements.
Advanced portfolio and asset management knowledge, as well as finance, accounting, risk assessment and mitigation, and underwriting principles and practices.
Attention to detail and ability to troubleshoot for process improvement.
Customer service knowledge and excellent verbal and written communication skills, including business correspondence and public speaking.
Problem-solving skills and ability to work under pressure, prioritize and manage projects, and work independently and efficiently.
Ability to maintain confidentiality regarding internal and external customers and other information obtained in the role.

Responsibilities

Manage the Portfolio Monitoring, HTC team’s programs, portfolios, contracts, projects, processes, procedures, systems, standards, and service offerings; ensure compliance with applicable laws, regulations, codes, and standards.
Conduct compliance and monitoring activities to support the stability of WHEDA’s affordable multifamily portfolio, monitor asset performance, minimize risk, help ensure housing is safe and sanitary, and address tenant concerns.
Supervise the Portfolio Monitoring, HTC team, including hiring, training, coaching, performance evaluations, and corrective action; ensure staff follow policies and procedures and maintain a healthy, safe work environment.
Respond to information requests and provide subject-matter guidance to other departments, customers, the public, and outside agencies; serve on internal and external committees and task forces.
Stay informed about market trends and potential legal or regulatory changes affecting the organization, and communicate developments as needed.
Contribute to new initiatives and program and customer-service enhancements; select and implement software; formulate or modify policies, programs, and procedures; develop and administer the division budget; and follow the strategic plan.
Assist the department director; develop and interpret complex reports and analyses, including portfolio and product risk and compliance analyses.
Develop communications, guidance, and training for internal and external partners, which may include public speaking.
Perform or assist with other duties as assigned.