Manager, Physician Services

City of Hope•Newnan, GA

About The Position

The Manager, Physician Services serves as a key partner to the Chief Clinical Officer, providing leadership and operational support for physician services, medical staff activities, and strategic clinical initiatives across City of Hope Atlanta. The role oversees physician recruitment, onboarding, credentialing, and employment lifecycle processes while supporting organizational planning, physician leadership programs, and service line development. It leads high-priority projects, conducts research and analysis to support executive decision-making, and collaborates with cross-functional teams to advance clinical and organizational goals. Success requires strong project management, analytical, relationship-building, and problem-solving skills within a fast-paced healthcare environment. The position coordinates physician services operations and medical staff programs; supports physician scheduling, workforce planning, recruitment, compensation, contracts, and payroll; and monitors physician productivity, quality, compliance, patient satisfaction, and financial performance. It also manages CME tracking, contract compliance, medical staff bylaws, and regulatory requirements, and serves as a liaison between physician leadership, administration, and cross-functional stakeholders.

Requirements

At least 7 years of relevant work experience, including at least 3 years in an academic, medical, hospital system, clinical research, pharmaceutical, or research organization, and experience with Electronic Medical Record systems; OR at least 7 years of experience with C-level executives, hospital operations, strategy, project management, or related work, including at least 3 years leading teams to execute enterprise initiatives.
Bachelor’s degree in business management or public health, or 3 additional years of experience in addition to the minimum experience requirement may substitute for the minimum education requirement.

Nice To Haves

Experience in a cancer center, academic medical center, hospital system, clinical research, pharmaceutical, or research environment.
Advanced degree (MBA, MHA, MPH, or related field).
EPIC knowledge and/or certification.
Certified Physician Practice Manager (CPPM) credential.
Experience with physician contract modeling and financial analysis.

Responsibilities

Coordinate physician services operations, medical staff programs, and strategic clinical initiatives.
Manage meeting cadence, project plans, and cross-functional communication to support organizational goals.
Partner with clinical and operational leaders to identify process improvements and drive operational performance.
Provide data analysis, insights, and recommendations to support leadership decision-making.
Oversee physician scheduling, on-call coverage, staffing assessments, and workforce planning.
Support physician recruitment, candidate experience, onboarding, relocation, and retention efforts.
Develop and analyze physician compensation models, contracts, and business arrangements.
Coordinate provider payroll, HRIS transactions, and employment lifecycle activities.
Monitor physician productivity, quality, compliance, patient satisfaction, and financial performance metrics.
Lead special projects and strategic initiatives with executive, clinical, and operational leaders.
Manage CME tracking, contract compliance, medical staff bylaws, and regulatory requirements.
Serve as a liaison between physician leadership, administration, and cross-functional stakeholders to support alignment and execution of organizational priorities.