Physician Services Director

Lifepoint Health • Pasco, WA

10d • $99,611 - $139,443

About The Position

The Physician Services Director directs departmental activities and resources to achieve departmental and organizational objectives. The role develops and implements departmental goals, plans, and standards consistent with the organization’s clinical, administrative, legal, and ethical requirements. It directs and evaluates operations, including patient care delivery, information technologies, service-level determination, and complaint management, to achieve performance and quality objectives.

The director plans and monitors staffing, prepares and evaluates budgets, coordinates audits, and fosters professional growth. The position ensures the department remains focused on its role in the continuum of care, manages staff and their performance, and contributes to business and operational decisions affecting the department. It involves regular interaction with internal and external customers and management, handling sensitive or confidential information, and addressing delicate situations. The employee must perform essential functions satisfactorily, with or without reasonable accommodation, and may perform other duties as assigned.

Requirements

• Bachelor's degree.
• Comprehensive understanding of healthcare regulatory and compliance requirements, such as HIPAA.
• Skill in applying policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.
• Ability to manage staff and communicate complex information.

Responsibilities

• Develop and implement departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements.
• Direct and evaluate departmental operations, including patient care delivery, information technologies, service-level determination, and complaint management.
• Plan and monitor staffing activities, including hiring, orientation, evaluation, disciplinary actions, and continuing education.
• Prepare, monitor, and evaluate departmental budgets and ensure operations comply with allocated funding.
• Coordinate and direct internal and external audits.
• Create and foster an environment that encourages professional growth.
• Ensure the department remains focused on its role in the continuum of care.
• Manage the work of others, including planning, assigning, scheduling, reviewing work, and ensuring quality standards.
• Hire, terminate, train, and develop staff; review performance and administer corrective action.
• Communicate complex information, interact with management, and present, resolve, and address delicate situations.
• Contribute to business and operational decisions that affect the department.
• Maintain regular and reliable attendance and perform other duties as assigned.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity, short-term disability, and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director