Manager, Pharmacy - System Pharmacy Administration

University Hospitals•Cleveland, OH

1d•Onsite

About The Position

The Pharmacy Manager is responsible for planning, monitoring, and directly supervising pharmacy personnel in the safe, effective, and cost-effective acquisition and use of medications. This role involves directing pharmacy operations, strategies, policies, and procedures, including budget management, project planning, human resource management, and committee representation. The manager ensures compliance with all regulatory standards, implements financial controls, develops staff and services, and oversees organizational performance improvement, quality management, and evidence-based outcomes. They also set the communication tone, values, and culture of the health system.

Requirements

Bachelor's Degree In Pharmacy (Required)
5+ years Of experience in the practice area with a minimum of 3 years leadership experience. (Required)
Experience working with health-system pharmacy leadership in a progressive and complex health care system. (Required)
Must possess and demonstrate excellent communication skills; (Required proficiency)
leadership skills; (Required proficiency)
self-initiative, innovative, and collaborative skills; (Required proficiency)
analytical and organizational skills. (Required proficiency)
Must demonstrate behaviors consistent with UHHS Health Care Core Behaviors (Required proficiency)
Demonstrates an ability to utilize effective communication, presentation, financial management, and analytical skills, exhibiting a record of self-initiative, strategic thinking, successful planning, and innovation. (Required proficiency)
Able to work collaboratively with health care executives, providers, and administrators. (Required proficiency)
Knowledgeable and experienced in various areas of pharmacy, including but not limited to: operations, systems, technology, and personnel management (Required proficiency)
Demonstrates an ability to apply and utilize knowledge of quality management process, regulatory compliance, accreditation, healthcare laws, integrated care delivery system related to pharmacy, medicine, and nursing. (Required proficiency)
Proficient with using computers, monitoring and reporting financial and operational performance. (Required proficiency)
Registered Pharmacist (R.Ph) in the State of Ohio (Required)

Nice To Haves

Master's Degree (Preferred)
Prior supervisor experience (Preferred)
Completion of an ASHP accredited Hospital Pharmacy Administration and Leadership (HSPAL) residency (Preferred proficiency)
Lean or Six-Sigma training/certification with demonstrated application of its principles is (Preferred)

Responsibilities

Directing pharmacy operations, strategies, policies and procedures, the budget process, project planning and implementation, human resource management and committee representation.
Ensuring compliance with all regulatory standards, implementing and monitoring financial controls to insure effective utilization of resources through budgeting and analysis of management reports, development of staff and services, as well as organizational performance improvement, quality management, evidence based outcome and setting the communication tone, values and culture of the health system.
Collaboration with clinical leadership to develop drug use initiatives and assure appropriate use of medications.
Execution and consistent implementation of drug use initiatives and Pharmacy care management initiatives.
Collaboration with system stakeholders to develop quality initiatives, processes and tools.
Execution and consistent implementation of quality initiatives across all pharmacy practice settings.
Ensuring enforcement of all applicable policies, standards and regulations related to Medication Safety, Medication Management and AR&L (Accreditation, Regulatory and Licensing).
Collaboration with Pharmacy Informatics personnel to ensure successful implementation and maintenance of technology systems and to contribute to the development of technology innovation.
Leading people toward meeting the organization's vision, mission, and goals. Providing an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treating sensitive or confidential information appropriately.
Working to improve and reinforce performance of others. Delegating assignments, clarifying expectations and holding others accountable for achieving results related to their area of responsibility. Encouraging workforce engagement by building a commitment to excellence. Working collaboratively toward solutions that accomplish organizational objectives.
Oversight of policy and procedure pertaining to hiring, evaluation, discipline, and termination of employees.
Assurance that all objectives and assignments given to department managers are completed on time and conform to applicable standards, rules, and regulations.
Achievement of pharmacy productivity targets (Inpatient, Outpatient, and other functional areas), goals and performance metrics at the Medical Center.
Collaboration with the Institution’s Compliance Officer to ensure adherence with the Pharmacy Compliance Plan and to ensure Corrective Action Plans are developed and completed in response to Compliance issues. Responsibility for executive leadership over compliance related to Pharmacy Operations.
Involvement in the training of pharmacy students and residents.
Collaboration with designated Service Line Leaders to develop policies, procedures, systems, tools and communication strategies to ensure compliance with Pharmacy Laws and regulations in all regional Pharmacy Operations and Services.
Initiating and managing the change process, taking steps to remove barriers or accelerate its pace. Communicating a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicating the direction, required performance, and challenges of change to all involved parties. Identifying and enlisting the support of key individuals and groups to move the change forward. Obtaining and providing resources to implement change initiatives. Serving as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
Providing executive leadership to seek out, promote and facilitate the rapid adoption and assimilation of best practices and innovations in service, work methods, technology, and operational systems which improve pharmacy service, quality and productivity in the region.
Providing leadership to assure Workforce Planning and Leadership/Management Development programs are in place and to ensure an effective team necessary for the long term success of Pharmacy Services.
Providing leadership and direction to assure compliance with Ohio law and regulations, pharmacy business practices, internal and external accrediting bodies, and other institutional policies.
Developing and implementing appropriate productivity management programs for each area of pharmacy practice.
Being responsible for adherence with inventory management, drug procurement and drug distribution requirements, standards and regulations.
Performing other duties as assigned.
Complying with all policies and standards.
Abiding by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.