Manager - Pharmacy Operations

Florida Medical Clinic•Saint Cloud, FL

20d

About The Position

The Manager - Pharmacy Operations coordinates the activities of team members providing pharmacy services under the direction of the Director of Pharmacy Services. The manager supports effective pharmacy services by coordinating systems, policies, procedures, and operational goals, while participating in process improvement and quality management and ensuring compliance with safety, infection control, and legal requirements. The position provides leadership and supervision for pharmacy team members, including scheduling, hiring, work assignments, coaching, performance counseling, and written evaluations. The manager collaborates with pharmacy leadership and clinical staff to develop and implement services, programs, and team education. The manager is responsible for pharmacy operations when the Director of Pharmacy Services is absent. The role requires a pharmacy degree and qualifying hospital pharmacy practice or ASHP-accredited residency experience, including supervisory experience. The pharmacist must be licensed in Florida or obtain licensure within four months of hire.

Requirements

Bachelor of Science in Pharmacy or Pharm.D. degree.
Meet one of the following experience pathways: two years of hospital pharmacy practice experience with one year of supervisory experience, or completion of a two-year ASHP-accredited residency with one year of supervisory experience.
Be licensed as a pharmacist by the Florida Board of Pharmacy or obtain licensure within four months of hire; maintain an active license thereafter.
The position summary describes inpatient pharmacy supervisory or management experience with at least five direct reports for two or more years; retail pharmacy management experience does not meet this stated preference.
The position summary describes direct responsibility for supervising at least five people, including annual evaluations, coaching plans, disciplinary action, and oversight of daily assignments.
The position summary describes experience performing technician duties, compounding sterile products, and participating in budget and inventory management.
The position summary describes experience with automated dispensing systems such as Pyxis or Omnicell.
The position summary describes participation in state, federal, or regulatory pharmacy inspections and experience establishing policies, procedures, protocols, or guidelines.

Responsibilities

Coordinate the development and implementation of systems, policies, and procedures for effective pharmacy services in collaboration with the Pharmacy team.
Participate in Process Improvement and Quality Management programs and ensure compliance in assigned areas.
Meet regularly with the management team to plan, revise, or implement services and policies and procedures.
Meet with team members to share information, provide guidance, and review and resolve issues.
Ensure compliance with safety and infection control practices and applicable legal requirements in designated areas.
Coordinate team-member scheduling and supervision to achieve operational goals.
Interview prospective team members and participate in their selection.
Participate in personnel management matters involving team members.
Coordinate written performance evaluations for pharmacist and technician team members and review each evaluation with the team member within the specified period.
Oversee pharmacy operations in the absence of the Director of Pharmacy Services.
Demonstrate leadership through verbal and nonverbal communication.
Manage technology and automation to support optimal use of resources.
Maintain current knowledge of pharmacy and management issues through activities such as attending seminars and reading journals.
Manage human resources functions, including hiring, work assignments, coaching plans, and performance counseling.
Maintain regular and punctual attendance consistent with applicable Orlando Health policies and laws.
Comply with Orlando Health policies and procedures.
Maintain open communication with team members and physicians.
Participate actively in the Pharmacy leadership team.
Collaborate with clinical staff to develop and implement clinical programs and education for team members and service areas.