Manager, Pharmacy Operations & Services Enablement
About The Position
As Manager, Pharmacy Administration & Services, you will lead the day-to-day operations and execution of pharmacy programs and initiatives within the organization. Reporting to senior leadership, you will manage pharmacy services—including immunizations, adherence, MTM, testing, and new service development such as pharmacist prescriptive authority—and/or core pharmacy enablement, including third-party billing, pharmacy credentialing, and Medicare compliance. You will focus on driving operational efficiency, ensuring regulatory compliance, and supporting high-quality patient care through effective program management and team leadership.
Requirements
- At least 2 years of experience in pharmacy operations, administration, or related healthcare functions.
- Experience managing pharmacy programs and collaborating with cross-functional teams and external partners.
- Knowledge of pharmacy regulations and compliance requirements.
- Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
- Effective communication skills and the ability to present information clearly to diverse audiences.
- At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership.
- Willingness to travel up to 10% of the time for business purposes, within state and out of state.
Nice To Haves
- Pharmacy degree (B.S. or PharmD).
- Bachelor’s or Master’s degree in Healthcare Administration, Business, or a related field.
- Experience leading small teams or project groups in pharmacy or healthcare settings.
- Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and data analytics tools.
Responsibilities
- Manage and oversee pharmacy administration and/or services support programs, ensuring consistent and compliant execution of workflows and policies.
- Lead a team responsible for pharmacy billing, credentialing, service delivery, core pharmacy, and compliance support.
- Collaborate with cross-functional partners to implement pharmacy initiatives aligned with organizational goals.
- Monitor operational performance metrics and use data insights to recommend and implement improvements.
- Support change management efforts to facilitate adoption of new processes and systems.
- Ensure compliance with federal, state, and local pharmacy regulations, as well as internal policies.
- Provide coaching, guidance, and development opportunities for team members.
- Assist with budget management and resource planning within assigned pharmacy programs.
- Communicate program status, challenges, and successes to senior leadership and stakeholders.
- Supervise pharmacy administration staff, including hiring, performance management, and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
