Manager Performance Enablement & Employee Experience
About The Position
Leads the development, implementation, and continuous improvement of the organization’s performance management and employee experience strategies. Oversees performance management programs, employee listening initiatives, and engagement strategies that strengthen leadership accountability, organizational culture, and employee effectiveness. Partners with leaders and key stakeholders to turn workforce insights into actionable strategies that improve employee performance and the overall employee experience. This role leads performance management processes and systems, including annual and mid-year review cycles, goal setting, competency assessments, calibration, and performance development. It also develops employee engagement strategies, leads feedback initiatives, analyzes workforce trends, and advises leaders on performance and employee experience practices. The manager leads change management, communications, and education for related initiatives, collaborates with HR Centers of Expertise and organizational stakeholders, and directs and develops assigned resources.
Requirements
- High school diploma, GED, or equivalent.
- Five years of relevant experience with a high school diploma/GED, or seven years of experience in lieu of a high school diploma/GED.
- Demonstrated readiness through either prior leadership experience or, for internal candidates, successful completion of the ASPIRE program.
- Flu vaccination is required.
Nice To Haves
- Bachelor’s degree in a related field of study.
Responsibilities
- Lead the performance management strategy and lifecycle, including performance reviews, goal setting, competency assessments, and performance development practices aligned with organizational objectives.
- Oversee annual and mid-year performance management cycles, including consistent processes, calibration, leader accountability, and timely completion of evaluations and related activities.
- Direct the administration and optimization of performance management systems and technology, including PEAP, to improve efficiency, data integrity, user experience, and adoption.
- Develop and implement employee experience and engagement strategies to strengthen culture, employee satisfaction, retention, and alignment with organizational mission, vision, and values.
- Lead employee listening initiatives, including engagement surveys, pulse surveys, and other feedback mechanisms.
- Analyze performance management outcomes, employee feedback, and workforce trends; identify improvement opportunities, provide actionable leadership insights, and measure initiative effectiveness.
- Partner with organizational leaders to build performance management capabilities through consultation, education, and resources for goal setting, feedback, performance conversations, and employee development accountability.
- Lead change management, communication, and education strategies for performance management and employee experience initiatives, supporting stakeholder engagement, leader readiness, and sustained adoption.
- Collaborate with HR Centers of Expertise and organizational stakeholders to align performance management, employee development, recognition, employee advocacy, and employee value proposition initiatives with broader people strategies and organizational priorities.
- Direct and develop assigned performance management and employee experience resources, setting priorities, performance expectations, and service standards while promoting professional development, operational effectiveness, and continuous improvement.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
