Manager, Patient Access Services - ECU Peds General Peds Clinic

ECU Health Medical Center•Greenville, NC

6d•$65,520 - $95,501

About The Position

The Manager, Patient Access Services manages patient access services for the ECU Peds General Peds Clinic. The role requires the ability to manage and teach, make independent decisions, assume responsibility, and function as both a leader and team member. The manager supports the development of programs and systems for continuous quality improvement and alignment with the organization’s Mission, Vision, and Values. The role also involves collaboration across multiple parties, implementing organization-wide projects, providing a high standard of customer service, and managing budgets and finances.

Requirements

Three to four years of related experience.
Bachelor’s degree or higher in Business Administration, Health Care Management, Public Health Administration, Health Information Management, or a related field; alternatively, at least five years of relevant experience in patient access or healthcare management demonstrating comparable knowledge and skills.
Demonstrated ability to manage, teach, make independent decisions, and assume responsibility.
Strong verbal and written interpersonal communication skills.
Ability to communicate and work effectively with all levels of staff.
Working knowledge and experience with PC-based applications, including Word, Excel, PowerPoint, and Outlook.
Ability to function as a leader and team member and execute desired outcomes.
Creative, positive problem-solving abilities.
Ability to foster collaboration between multiple parties.
Ability to plan, organize, and effectively present ideas and concepts to groups.
Ability to think conceptually and apply concepts practically.
Ability to assimilate and analyze information from a variety of sources and determine a course of action.
Ability to consider diverse opinions and incorporate them into decision-making.
Proven track record of implementing organization-wide projects.
Commitment to a high standard of customer service.
Excellent budget and financial management skills.

Responsibilities

Manage and teach, make independent decisions, and assume responsibility.
Function as a leader and team member and execute desired outcomes.
Develop programs and systems that support continuous quality improvement and the organization’s Mission, Vision, and Values.
Foster collaboration between multiple parties.
Plan, organize, and present ideas and concepts to groups.
Assimilate and analyze information from various sources and determine a course of action.
Consider diverse opinions in decision-making.
Implement organization-wide projects.
Maintain a high standard of customer service.
Manage budgets and finances.