Manager, Partnership Operations

Snap • Santa Monica, CA

11d • Hybrid

About The Position

Snap Inc. is seeking a Manager, Partnerships Operations to join their team. This role will focus on supporting music-based creative tools globally, managing content rights, ingestion practices, digital supply chain operations, publishing clearance, metadata management, compliance with licensing agreements, and managing third-party service providers. The position also involves driving automation and operational efficiency, resolving complex partner issues, and collaborating cross-functionally with various departments.

Requirements

• 9+ years working in global operations for a music-focused technology platform, digital music service or rights owner.
• Positive relationships with major and independent music content owners.
• Strong analytical and quantitative skills.
• Creative and innovative thinker with a proven track record for solving complex problems.
• Team player who can work across multiple groups, including product, engineering, legal, and other XFN teams.
• Bias for action in a lean work environment.

Nice To Haves

• Moderate proficiency in SQL.
• Passionate about the business of music.

Responsibilities

• Manage the content rights landscape, including music, for record labels, music publishers, and Performing Rights Organizations.
• Oversee content ingestion practices (DDEX), digital supply chain operations, publishing clearance, and metadata management.
• Ensure compliance with reporting obligations and other key provisions from complex licensing agreements.
• Manage 3rd party service providers.
• Contribute to content management system architecture and development.
• Identify opportunities to streamline manual processes through automation and tooling, partnering with technical teams to implement solutions.
• Serve as a key escalation point for complex partner challenges, including revenue discrepancies, reporting issues, and product-related concerns, investigating root causes and driving resolutions.
• Partner across Partnerships, Product, Engineering, Finance, and Legal to ensure alignment and operational readiness for new initiatives, product launches, and policy changes.

Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap’s long-term success (equity in the form of RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed