Manager, Owned Retail Analytics & Insights, Performance Excellence

CHANEL • New York, NY

1d • Hybrid

About The Position

The Manager, Owned Retail Analytics & Insights is an analytical role within the Retail Excellence organization, encompassing strategic planning, data analysis, and business intelligence, translating numbers into insights that drive decision-making at every level of the Owned business. This role provides exposure to creating strategic insights, sales planning, PowerBI dashboard creation and makes an impact by distilling complex data into actionable insights. We are looking for a detail-oriented, analytically-driven Manager to own performance reporting, commercial sales planning, and business intelligence across the Fashion Boutiques and FBBs.

Requirements

• 5+ years of professional experience in retail, operations, business analysis, or a related field.
• Advanced analytical skills, including proficiency in Excel, PowerPoint, and data visualization tools such as PowerBI.
• Exceptional attention to detail and the ability to juggle multiple projects simultaneously.
• Strong written and verbal communication skills—capable of translating complex analyses into clear, compelling presentations.
• A passion for retail, with a deep understanding of retail business dynamics.
• Experience working independently and collaboratively across teams.
• Demonstrated ability to drive enhancements in reporting and business intelligence infrastructure.

Responsibilities

• Deliver performance recaps that distill complex sales and clienteling data into actionable insights, influencing decision-making for senior leadership.
• Build and enhance sales planning tools and dashboards, directly impacting the efficiency and effectiveness of fashion boutiques and F&B retail teams.
• Develop and maintain business intelligence infrastructure, ensuring Chanel stays ahead in understanding market dynamics and client behavior.
• Drive continuous improvements in reporting and analytics, enabling leaders to make more informed decisions and identify new opportunities.
• Ensure accuracy and timeliness in commission and bonus payouts, supporting a motivated, high-performing field team.

Benefits

• Dedicated paid time off for wellbeing: 2-week August Office Closure and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees